Nottingham University Business School
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Flor Monica Gutierrez


Year of Graduation: 2013
Thesis Title:
Building a performance measurement auditing framework for the ISO 9001:2008 QMS

Research Supervisor/s: James Tannock and Kim Hua Tan

Division: Operations Management and Information Systems


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Nottingham University Business School

Jubilee Campus
Nottingham
NG8 1BB

telephone: +44 (0) 115 846 6602
fax: +44 (0) 115 846 6667
email: business-enquiries@nottingham.ac.uk