Publications

Title: Fairness in Financial Services - May 2012
Author: Professor James Devlin

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Title: Research note: Retirement planning - attitudes and behaviour - February 2012
Author:  Professor James Devlin

Title: Corporate Social Responsibility, The Financial Sector And Economic Recession - August 2011
Author: Christian Herzig and Jeremy Moon

Title: Tax Incentivised Savings Association: The Big Society - Pensions And Long Term Care - July 2011
Author: Malcolm Small

Title: Picking up the Pieces: Risk Management in a Post Crisis World - April 2011
Author: Dr Simon Ashby

Title: The Financial Services Trust Index: - Qtr 1 2011
Author: Professor Christine Ennew

Title: Fairness in Financial Services - April 2011
Author: Professor James Devlin

Title: The changing shopping habits of consumers and the future role of price comparison - March 2011
Author: Emily Knight

Title: Looking to tomorrow: The past and future roles of securitisation in residential mortgage funding - December 2010
Author: Dr Thomas Wainwright

Title: Fairness in Financial Services - December 2010
Author: Professor James Devlin

Title: The Vulnerable Consumer of Financial Services: Law, Policy and Regulation - February 2011
Author: Peter Cartwright

Title: The Financial Services Trust Index: - January 2011
Author: Professor Christine Ennew

Title: The Future of UK Banking following the Financial Crisis - November 2010
Author: Simon Ashby

Title: Financial Services Trust Index: Q2 2010 - October 2010
Author: Professor Christine Ennew

Title: The Rise of the Sheconomist: Why women are a wise investment - November 2010
Author: Professor Karen J Pine

Title: Fairness in Financial Services - September 2010
Author: Professor James Devlin

Title: Trust Index of UK Financial Services Providers - May 2010
Author: Professor Christine Ennew

Title: Scoping the Private Wealth Management of the High Net Worth and Mass Affluent Markets in the United Kingdom’s Financial Services Industry - May 2010
Author: Professor Jonathan V. Beaverstock Dr Sarah Hall Dr Thomas Wainwright

Title: Fairness in Financial Services: Results for Q2 2010 - May 2010
Author: Professor James Devlin

Title: Behavioural Economics And The Financial Services Consumer: A Review - April 2010
Author: Swee–Hoon Chuah and Professor James Devlin

Title: The wholesale-retail finance interface: identifying linkages, opportunities and threats for the UK financial sector - March 2010
Author: Dr Sarah Hall, Professor Jonathan Beaverstock and Dr Thomas Wainwright

Title: The Financial Services Trust Index - Q1 2010
Author: Professor Christine Ennew

Title: Fairness in Financial Services - February 2010
Author: Professor James Devlin

Title: The 2007-09 Financial Crisis: Learning the Risk Management Lessons - January 2010
Author: Dr Simon Ashby

Title:  Measuring Consumer Perceptions of Fairness In Financial Services: The Fairness Index - November 2009
Author: Professor James Devlin

Title: New Product and Service Development in Financial Services: The Potential for Customer Involvement - September 2009
Author: Dr Debbie Roberts and Professor James Devlin

Title: 'We all live in a Robbie Fowler house': The UK buy to let market in retrospect and prospect - June 2009
Author: Shaun French and Andrew Leyshon

Title: The Turner Review on the Global Banking Crisis: A Response from the Financial Services Research Forum - June 2009
Author: Dr Simon Ashby

Title: UK Financial Services Trust Index - May 2009
Author: Professor Christine Ennew

Title: Protection Insurance and Financial Wellbeing - April 2009
Author: Diacon, S., Mahdzan, N.S.A.

Title: The Low Interest Rate Environment: Implications for Financial Services - 5th February 2009
Author: Chris Odindo

Title: Measuring Trust in Retail Banking in China - August 2008
Author: Professor Christine Ennew

Title: The Financial Services Trust Index 2008 - June 2008
Author: Professor Christine Ennew

Title: Protection Insurance And Financial Wellbeing - June 2008
Author: Stephen Diacon and Nurul Shahnaz Ahmad Mahdzan

Title: The Link Between Income, Savings And Property In Funding Retirement - May 2008
Author: Catrina Alferoff and David Knights

Title: Sustainability of the International Sourcing Model in Financial Services - April 2008
Author: Professor David Knights

Title: Fairness, Financial Services and The Consumer in an Age of Principles-Based Regulation: Position and Consultation Paper - February 2008
Author: Peter Cartwright, Professor of Consumer Law at the University of Nottingham

Title: The Distribution of Bank Services : A Review of Research and Key Trends - November 2007
Author: Anita Chakrabarty & Professor Christine T Ennew

Title: An International Comparative Study of the Provision of Generic Financial Advice - October 2007
Author: Professor James Devlin, Christopher Odindo & Professor Nigel Waite

Title: Service Quality Issues in Financial Services: A Brief Introduction - September 2007
Author: Prithwiraj Nath and James Devlin

Title: Customer Satisfaction, Loyalty and Retention in Financial Services - September 2007
Author: Christopher Odindo and James Devlin

Title: Service Quality Issues in Financial Services - August 2007
Author: Dr Prithwiraj Nath & Professor James Devlin

Title: Customer Satisfaction, Loyalty and Retention in Financial Services - August 2007
Author: Christopher Odindo and James Devlin

Title: The UK Financial Services Trust Index 2007
Author: Christine Ennew

Title: Forum Response to Thoresen Review: April 2007
Author: 

Title: Corporate Social Responsibility (CSR) in Financial Services: January 2007
Author: Catrina Alferoff and David Knights

Title: Consumers and Financial Advise in the UK: A Research Agenda: June 2006
Author: James F Devlin & Sally McKechnie

Title: A detailed Study of Financial Exclusion in the UK: June 2006
Author: James F Devlin

Title: An Evaluation of Policy Initiatives Designed to Aid Decision Making in Personal Finance in the UK: May 2006
Author: James F Devlin

Title: Reluctant Consumers? Comsumer knowledge, trust and well-being: February 2006
Author: Catrina Alferoff, David Knights and Ken Starkey

Title: Corporate Citizenship: A Potential Response To Corporate Social Responsibility In Financial Services: 26/02/07
Author: Catrina Alferoff and David Knights

Title: The Financial Services Trust Index: 23/06/06
Author: Christine T Ennew and Harjit Sekhon

Title: The Financial Services Trust Index: A Pilot Study
Author: Christine T Ennew and Harjit Sekhon