Dr Duncan R. ShawBEng (1990), MSc (1994), MBA (MBS) (1996), PhD (MBS) (2009)
Lecturer in Information SystemsE-mail: firstname.lastname@example.org
Tel: +44 (0) 115 8467756
I teach modules about using technology in business to mangers, MBAs, MScs and undergraduates. In my teaching and consultancy work I regularly help companies to deal with the complex issues and opportunities that are generated by the latest business technologies.
Outside of the University I blog about how to create value from data using Big Data analytics at www.duncanrshaw.co.uk.
My research uses ideas from theories of complex systems to help managers deal with the problems that are produced when networks of people and organisations are used to create value.
Big Data analytics; customer journeys; customer loyalty; Strategic inter-organisational networks; B2B network orchestration; value creation networks, coordination theory; complexity and systems theories; B2B strategy and B2B customer relationship management (CRM); outsourcing and partnering.
MBA Management Project/Company Based Projects Co-ordinator