The Guardian - study shows NHS Scotland cures poor management
A two year study at Nottingham University Business School has shown that the health service in Scotland is benefiting from engaging its staff.
Funded by the Economic and Social Research Council (ESRC), the study by Dr Peter Samuel and Professor Nick Bacon examined the effectiveness of partnership agreements between NHS staff and management.
Their research showed the benefits of NHS Scotland's approach to reform, which acknowledged that the best way to bring about change was to improve participation of employees, unions, and professional associations to give people a say in important decisions. Ultimately, this approach also improved the quality of healthcare in Scotland.
Peter Samuel said: “Although partnerships are found elsewhere in the public sector, NHS Scotland’s stands out as distinct and novel.
“It has survived for over a decade, defying reorganisation and changes in administrations, and it can offer valuable lessons in how to improve industrial relations.
“Anyone wanting to understand how government, employers and staff should work together to deal with strategic and organisational challenges can learn from it.”
Click here to read the article in The Guardian Professional
Dr Peter Samuel is a Lecturer in Human Resources Management at Nottingham University Business School. His research interests include worker representation; labour-management co-operation; service sector employment relations; public sector "modernisation"; and comparative employment relations.
Posted on Monday 15th August 2011