Nottingham University Business School
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Strategic Operations Management

Please note that the following information may be subject to change.

Programme: Undergraduate

Module Code: N12815

Semester: Autumn

Convenor: Anne Touboulic

Credits & Level: 10 Credits, Level 2

Pre-requisites: None.

Co-requisites: None.

Target Students: Available to all Part I and Part II students. Cannot be taken if already taken N11801 Managing Operations in the Digital Enterprise or N12814 Introduction to Business Operations

Delivery: 11 x nintey minute lectures; 3 x 120 minute seminars

Assessment: Group portfolio and poster exploring a contemporary issue in the context of business operations (70%); 3 MCQ moodle quizzes (30%)

Summary of Content The module explores the strategic importance of operations in business management, within and across organisations, and in addressing environmental and societal challenges. Organisations in this module refer to organisations from the public, private and third sectors; service and manufacturing. Examples of topics include: value and performance; the links with other business functions; sustainability; product and service innovation; managing the supply chain and network; resource management; excellence through improvement and quality.

Aims To provide an initial appreciation of the scope of operations management activities within and across organisations

Key Words: Operations Management; Strategy; Sustainability; Supply Chain; Performance; Project Management; Risks

Learning Objectives & Outcomes Knowledge and understanding
This module develops a knowledge and understanding of:
  • The management of resources
  • The management of the supply chain
Intellectual skills
This module develops:
  • Conceptual and critical thinking, analysis, synthesis and evaluation
  • Critical reflection on the strategic role of operations management and its relation to organisational performance.
Professional practical skills
This module develops:
  • Commercial acumen based on an awareness of the key drivers for business success, causes of failure and the importance of providing customer satisfaction and building customer loyalty
  • Awareness of the role of operations and of management requirements at an operations level to inform business decisions.
Transferable (key) skills
This module develops:
  • Communication and listening including the ability to produce clear, structured business communications in a variety of media
  • Self-management and a readiness to accept responsibility and flexibility, to be resilient, self-starting and appropriately assertive, to plan, organise and manage time
  • Articulating and effectively explaining information
  • Building and maintaining relationships

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