Nottingham University Business School
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Managing Information Technologies & Systems

Please note that the following information may be subject to change.

Programme: Undergraduate

Module Code: N13504

Semester: Autumn

Convenor: Duncan R. Shaw

Credits & Level: 10 credits; Level 3

Pre-requisites: None.

Co-requisites: None.

Target Students: Available to all Part I or Part II students.

Delivery: 11 ninety minute lectures plus 2 one-hour tutorials

Assessment: One 1.5 hour examination (100%)

Exam Format:Answer Two questions. Paper contains Four questions. All questions carry equal marks.

Summary of Content This module provides a broad-based introduction to the theory and practice of using computer and communication systems to solve problems in organizations. The module is designed to provide the theoretical knowledge and technology-based insights needed in order to manage effective problem solving with information technologies and systems (IT&S), and to extract the most value from an actual or potential application of IT&S. Specific domains include the strategic management of IT&S; the development, implementation and use of IT&S; the impacts of specific IT&S on organizational forms and activities.

Aims To identify and describe the resource requirements and managerial challenges of eventual-user computing applications; and to discuss the benefits and limitations of major types of IT&S.

Key Words: Information Technology; Information Systems;

Learning Objectives & Outcomes Knowledge and understanding
This module develops a knowledge and understanding of:
  • The dynamic and changing nature of business and the consideration of the future of organisations within the global business environment, including the management of risk
  • The development, access and operation of markets for resources, goods and services
  • The management of customer expectations, relationships and development of service excellence
  • The management of resources
  • The management of the supply chain
  • The management of logistics
  • The management of outsourcing
  • The development, management, application and implementation of information systems and their impact upon organisations
  • The comprehension and use of relevant communications for application in business and management, including the use of digital tools
  • The different approaches for segmentation, targeting, positioning, generating sales and the need for innovation in product and service design
  • The development of strategic priorities to deliver business at speed in an environment where digital technology has reshaped traditional revenue and business models
  • Taking innovative business ideas to create new products, services or organisations including the identification of Intellectual Property and appreciation of its value
Intellectual skills
This module develops:
  • The ability to analyse facts and circumstances to determine the cause of a problem and identifying and selecting appropriate solutions
  • The ability to analyse and evaluate a range of business data, sources of information and appropriate methodologies, which includes the need for strong digital literacy, and to use that research for evidence-based decision-making
  • Conceptual and critical thinking, analysis, synthesis and evaluation
Professional practical skills
This module develops:
  • Self-analysis and awareness/sensitivity to diversity in terms of people and cultures. This includes a continuing appetitie for development.
  • Commercial acumen based on an awareness of the key drivers for business success, causes of failure and the importance of providing customer satisfaction and building customer loyalty
Transferable (key) skills
This module develops:
  • Communication and listening including the ability to produce clear, structured business communications in a variety of media
  • Articulating and effectively explaining information



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Nottingham University Business School

Jubilee Campus
Nottingham
NG8 1BB

telephone: +44 (0) 115 846 6602
fax: +44 (0) 115 846 6667
email: business-enquiries@nottingham.ac.uk