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Students are encouraged in the first instance to resolve a complaint directly, informally and quickly with the person concerned. Staff dealing with complaints are encouraged, whenever practical to meet with the student face-to-face and to explore remedy sought by the student and to foster a mutual understanding. We expect most complaints to be resolved in this way. Please see link to our complaints procedure for further details. The University also has a Disability Policy Advisory Unit which assists in the development of University policy and procedures relating to disability and their compliance with the Special Educational Needs and Disability Act 2001. University libraries also provide support and facilities for disabled students.
University Park Nottingham, NG7 2RD
tel: +44 (0)115 951 5799 email: clas-enquiries@nottingham.ac.uk
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