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Laura Jenkins

Research Fellow, Faculty of Medicine & Health Sciences

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Biography

I have a background in Psychology, graduating from Aston University in 2005. As a postgraduate I studied Health Psychology and then Research Methods before completing my PhD at Loughborough University in 2012.

My research interests lie particularly in the areas of health, children, everyday interaction, medical communication and pain. My thesis explored the way in which children express pain during everyday family life, and the ways in which parents respond and collaboratively construct it's severity and authenticity.

Since then I have focused on medical interaction. At the University of Sheffield I examined how neurologists talk to seizure patients. I was involved in communication training that successfully changed the way these doctors invited patients to talk, in ways that enabled the doctors to identify linguistic features which could help clarify the patients' diagnoses.

I joined the University of Nottingham in July 2015 to work on the VERDIS project which examines decision-making in end-of-life care. I will be examining conversations about pain between experienced palliative care doctors and their patients.

Expertise Summary

My research expertise lie in Conversation Analysis of naturally-occurring talk, particularly the analysis of interaction with children and in families, and medical communication. I have delivered medical communication training, and am a CARM affiliate, licensed to deliver Conversation Analytic Role-play Method training (http://www.carmtraining.org/affiliates).

My research analysis has also drawn on statistical techniques, using SPSS to analyse outcomes of quantitatively coded interaction.

Research Summary

The VERDIS project: I am currently involved in the VERDIS research project which focuses on healthcare communication in relation to end of life care. The aim of the project is to identify… read more

Recent Publications

Current Research

The VERDIS project: I am currently involved in the VERDIS research project which focuses on healthcare communication in relation to end of life care. The aim of the project is to identify communication practices that support collaborative decision-making through analysis of video-recordings of hospice consultations, and to use these findings to develop training materials.

http://www.nottingham.ac.uk/research/groups/srcc/projects/video-research.aspx

Focus on pain: my project extends this research by using the corpus of audio and video data between experienced doctors and their patients in hospice consultations to examine talk about pain, pain management, and expressions of pain. This scientific analysis of communication practices will contribute to the training materials developed as part of the broader project.

Past Research

My doctoral work at Loughborough University used conversation analysis to describe the complex practices employed by children and their parents during episodes in which children express pain at family mealtimes.

At the University of Sheffield I delivered and evaluated a Conversation Analytic intervention which changed the way doctors formulated their questions in order to improve diagnosis in neurology seizure clinics. Following the intervention doctors' questions were more open, and there were greater opportunities to identify linguistic features which have previously been found to differentiate between epileptic and non-epileptic seizure patients.

School of Health Sciences

B Floor, South Block Link
Queen's Medical Centre
Nottingham, NG7 2HA

telephone: +44 (0)115 823 0850
email: shs-enquiries@nottingham.ac.uk