“Mediation is a process of conflict resolution whereby a neutral third party is invited to intervene into a workplace situation to assist with the constructive resolution of that conflict.
Mediation creates a safe environment where all parties can communicate and work towards the restoration of an effective working relationship.
The outcome of mediation is based on self-determination, i.e. the parties, not the mediators, generate, evaluate and agree the outcomes.”
The University encourages disputes to be managed informally wherever possible and appropriate. Mediation is a useful means of resolving workplace conflict informally where the parties involved are willing to engage voluntarily in the process in an attempt to work things out.
If you would like to know more or to discuss in confidence a workplace dispute or conflict which might lend itself to a mediation process, please contact your Employment Relations Adviser.
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