The role of Personal Tutors
The overall role of the Personal Tutor is to act as a first point of contact within the University from whom the individual tutee can obtain academic and pastoral support. This may take the form of giving personal or academic advice, or helping students to access the appropriate specialist support services. It is normally the responsibility of the Personal Tutor, in consultation with other academic staff as appropriate, to ensure that students receive adequate academic guidance. This is particularly important when students choose optional modules or modules in other departments.
Personal tutors will encounter a wide range of issues, including:
problems with study skills
anxiety about exams or finances
the need for guidance on progress and achievement
advice on changing programmes
key personal issues which impact on learning.
Sometimes the Tutor will deal with these issues directly; on other occasions it will be advisable to refer students to specialist advice.
All undergraduate and taught postgraduate students are allocated a personal tutor. Tutors effectively support student learning by:
helping the tutee to develop effective study skills and habits
reviewing overall academic progress and providing feedback and advice
helping the tutee to understand relevant University rules and regulations
providing appropriate information, support and guidance
where appropriate, helping and advising the tutee in University processes affecting him/her
It is a responsibility of students to meet their Personal Tutors when requested to do so, and it is their right to ask their Personal Tutor for advice whenever it is needed.
Students and Personal Tutors should be aware of the procedure for student complaints which can be found in the University's Quality Manual website.
Useful contacts for students and tutors
Student Services provide a range of specialist services to students including: Study Support, Disability Support, Dyslexia Support, Financial Advice and a Counselling Service which offers a free confidential service to undergraduate and postgraduate students on any problem which is causing them concern - no matter how trivial or big it seems.
The Students' Union also provides advice and representational support on a wide range of issues including housing, money and course-related matters.