Mission, Vision and Governance
Information Services' mission is to deliver high-quality information and technology services to support the research, learning, teaching and business activities of the University.
The Information Services vision is of a knowledge-enabled global University where staff and students are actively helped to create, manage, communicate and exploit information in a flexible, user-centred environment. This means that technology, information and expertise are available to them at the time, in the place and in the form they need to enable them to carry out their activities effectively and assist them in contributing to the work of a world-class institution.
Information Services is funded by the University to lead information and technology strategy development for the institution as a whole, and deliver user-friendly, robust and innovative services, resources and infrastructure. IS is accountable to the University for ensuring that its activities and services are cost-effective and comply with relevant legislative, sectoral and professional standards.
The Information Services Strategy reflects and supports the University Plan. Developed in consultation with staff and students of the University, the Strategy is updated every year. It is supported by a detailed Implementation Plan which is reviewed and monitored regularly. Other strategies and plans for particular initiatives or service areas are developed regularly to support University priorities. Major IS projects are managed within the Connected Campus portfolio, which acts as an umbrella for most of the key projects within the Department.
The IS Strategy is discussed and endorsed by the University’s Management Board, which also determines the Department’s main service and developmental priorities. Reporting to Management Board are three key University Boards which are responsible for agreeing the strategic direction and high-level operational priorities of the Department in their areas: Research and Knowledge Transfer Board, Teaching and Learning Board and the Business Systems Board.
Supporting these groups are other advisory groups including Faculty IT and library user groups, the Enterprise IT Architecture Group and the Manuscripts and Special Collections user group. Other Project Boards and Task and Finished Groups are set up for particular projects.