CRAL
Centre for Research in Applied Linguistics
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Leigh Harrington

Research Student, Faculty of Arts

Contact

Research Summary

Current Status

PhD (full-time) - currently registered

Research Interests

  • (Im)politeness Theories and Applications
  • Workplace and Professional Communication
  • Pragmatics
  • Sociolinguistics
  • Systemic Functional Linguistics

Research Topic

Impoliteness phenomena in professional contexts

Research Supervisors

Primary Funding Source

Economic and Social Research Council

Research Institutes, Centres and/or Research Clusters Memberships

Conference Papers and Presentations

  • "'Helping you to pay us': Rapport Management and Debt Collection in a Call Centre", 4th Linguistic Im/politeness, Aggression and Rudeness Conference, Manchester Metropolitan University (UK), July 2016.
  • "Linguistic Regulation and Gendered Styles: Debt Collection Tasks in Call Centres", Sociolinguistics Summer School 5, University College Dublin (Ireland), July 2014.

Centre for Research in Applied Linguistics

The University of Nottingham
Nottingham
NG7 2RD

telephone: +44 (0) 115 951 5900
fax: +44 (0) 115 951 5924
email: cral@nottingham.ac.uk