Core Bursary - Frequently asked questions
Please click on the questions below to reveal the answers. If you are unable to find the answer to the question you would like to ask, please email us at firstname.lastname@example.org
How do I apply for the Core Bursary?
With the exception of PGCE and Graduate Entry Medicine students, you apply for the Core Bursray using the bursary application link of the student portal. For further information please see this link.
PGCE and Graduate Entry Medicine Students wil not be able to apply via the portal, but should use the online form which will become available via this page on 24th September 2012
What if I don't have a bank account?
You will need to open a bank account to receive the Bursary payment. There are two banks on University Park Campus or you can open an account with a bank at home before you come to Nottingham. Don't forget to enter your correct bank details onto the Student Portal once you have registered at the University in September. Unfortunately the University is unable to make payments to a building society account with a roll number, unless it also has a unique eight digit account number.
What if I haven't been financially assessed by Student Finance?
In order to receive a University Core Bursary you must have been financially assessed by Student Finance for student funding purposes. You can apply online at www.direct.gov.uk
, if you live in England. Scotland, Wales and Northern Ireland have their own student finance companies. Where you are asked to tick a box if you don't want your financial information to be shared with the University, you and your sponsors should leave these boxes unticked.
I instructed Student Finance not to share my financial information with the institution. What should I do?
If you, or your sponsor/s (usually your parent/s) completed the section of the online aplication (or paper PN1/PR1 form) instructing Student Finance to not share your details, the Student Loans Company (SLC) will not be able to pass on information required by the University to assess the amount of Bursary you are entitled to. You and any sponsors should contact the SLC to rectify this. You will need your Student Support Number, customer reference number and personal password when you call. The number to call is 0845 6034016.
What if I have only received a provisional support assessment from my Student Finance?
The University can make Bursary payments using the provisional support assessment, however you will need to contact us once you have received your full assessment so we can adjust future payments. Please call into the Student Services Centre and bring a copy of your full assessment with you, or post us a copy with a letter of explanation.
I have been re-assessed by my Student Finance. What should I do?
Please send us, or call into the Student Services Centre with, a copy of your new assessment. We will then be able to adjust any payments accordingly.
I am receiving a Special Support Grant and need a letter to submit with my claim for welfare benefits. Can you help?
Yes. Please send, or call into the Student Services Centre with, a copy of your Finance Breakdown letter. We will send an appropriately worded letter to you once the bursary payment has been made.
My bursary payment has not gone into my bank account as expected. What should I do?
Check that you have entered your correct bank account details on the Student Portal. If they are incorrect please amend so that the next instalment will go through without any problems. Next, advise the Financial Support Team by email at email@example.com that you have amended your bank details. We can then arrange for a payment to be made.
If the details are correct please contact the Financial Support Team as soon as possible so we can help to resolve the problem.
What should I do if I change my bank account?
Amend your bank details on the Student Portal as soon as you can so they will be correct for the next Bursary instalment. If you change your account the week before an instalment is due then please contact the Financial Support Team. We may not be able to stop a payment going to previously held bank details at this stage but can help you resolve the problem. Don't forget to advise the Student Loans Company, as well, of the new bank details so that your student loan payments will be paid into the right account.
My household income is above the bursary threshold but I am in financial difficulty. Is there any other help available?
If you are not eligible for a bursary and find you are experiencing financial difficulties then you may be able to get help from the Access to Learning Fund (ALF). ALF is a Government fund administered by the University to offer discretionary financial assistance for students to help them through higher education - particularly those students who need financial help to meet extra costs that cannot be met from other sources of support. ALF can help to alleviate unexpected financial hardship. Students who may be considering leaving higher education because of financial problems are particularly encouraged to apply. You can apply to ALF at any point throughout the academic year including the long vacation. Any help you receive from ALF is usually non repayable. For further information go to our support funds pages.
When will my Bursary payments will be made?
Bursary payments will be made in two equal instalments in December and February of the relevant academic year. You must input you bank details into the Student Portal by the end of November to ensure you receive the first instalment on time.
I'm really short of money. Can I get my first bursary payment before December?
Unfortunately bursary payments cannot be made prior to the first instalment date in December. If you need financial assistance before December please contact the Financial Support Team in the Student Services Centre to discuss your situation.
Telephone: 0115 823 2071 Email: firstname.lastname@example.org
Is there any other financial help available?
There is funding available to assist students who are struggling with their finances. The Access to Learning Fund (ALF) is Government fund administered by the University to offer discretionary financial assistance for 'home' students to help them through higher education - particularly those students who need financial help to meet extra costs that cannot be met from other sources of support. ALF can help to alleviate unexpected financial hardship. Students who may be considering leaving higher education because of financial problems are particularly encouraged to apply. You can apply to ALF at any point throughout the academic year including the long vacation. Any help you receive from ALF is usually non repayable. For further information go to our support funds pages.