Student Services Financial Support

Core Bursary - Frequently asked questions

Please click on the questions below to reveal the answers. If you are unable to find the answer to the question you would like to ask, please email us at

How do I apply for the Core Bursary? 
With the exception of Graduate Entry Medicine students, you should apply for the Core Bursary using the bursary application link of the student portal/MyNottingham. For further information please see this link. 

Graduate Entry Medicine students will not be able to apply via the portal, but should use this online form and are only eligible to apply in Year 1 of the course.



When is the Core Bursary deadline?
The deadline for applications to the Core Bursary is the last day of the academic year in question. In 2015/16 this is 17th June 2016. If a student thinks they might not be able to meet the deadline because of problems obtaining their student finance, (for example see below), they should contact the Financial Support Team as soon as possible to explain their situation. In some cases, where the reasons for delay are outside the student's control, it may be possible to extend the deadline, but only if we are contacted before the deadline date and within a reasonable time of the problems becoming apparent.


How is the Core Bursary paid?

The Core Bursary is paid directly to your bank account. You will therefore need to open a bank account to receive the bursary payment. There are two banks on University Park Campus or you can open an account with a bank at home before you come to Nottingham. Don't forget to enter your correct bank details onto the Student Portal/MyNottingham once you have registered at the University in September. Unfortunately the University is unable to make payments to a building society account with a roll number, unless it also has a unique eight digit account number.



What if I haven't been financially assessed by Student Finance?

In order to receive a University Core Bursary you must have been financially assessed by Student Finance for student funding purposes. You can apply online at, if you live in England; Scotland, Wales and Northern Ireland have their own student finance companies. 

For all applications - where you are asked to tick a box to indicate that you do not want your financial information to be shared with the University, please ensure you leave it blank so that your information can be shared and we can therefore assess you for a bursary.



I instructed Student Finance not to share my financial information with the institution. What should I do?
If you, or your sponsor/s (usually your parent/s) completed the section of the online application (or paper PN1/PR1 form) instructing Student Finance not to share your details, the Student Loans Company (SLC) will not be able to pass on information required by the University to assess the amount of bursary you are entitled to. You and any sponsors should contact the SLC to rectify this. You will need your Student Support Number, customer reference number and personal password when you call. The number to call is 0300 100 0612.


What if I have only received a provisional support assessment from Student Finance?
The University can make bursary payments using the provisional support assessment, however you will need to contact us once you have received your full assessment so we can adjust future payments. Please call intoa Student Service Centre and bring a copy of your full assessment with you, email a scanned copy to  or post a copy with a letter of explanation.


I have been reassessed by Student Finance. What should I do?
Please send us a copy of your new assessment (or hand it in at a Student Service Centre). We will then be able to adjust any payments accordingly.


I am receiving a Special Support Grant and need a letter to submit with my claim for welfare benefits. Can you help?
Yes. Email to request a letter to confirm your bursary entitlement.


My bursary payment has not gone into my bank account as expected. What should I do?
Check that you have entered your correct bank account details on the Student Portal. If they are incorrect please amend so that the next instalment will go through without any problems. Please ensure you advise the Financial Support Team that you have amended your bank details by emailing . We can then arrange for a payment to be made.

If the details are correct please contact the Financial Support Team as soon as possible so we can help to resolve the problem.


What should I do if I change my bank account?
Amend your bank details on the Student Portal as soon as you can so they will be correct for the next bursary instalment. If you change your account the week before an instalment is due then please contact the Financial Support Team. We may not be able to stop a payment going to previously held bank details at this stage but can help you resolve the problem. Don't forget to advise the Student Loans Company of the new bank details so that your student loan payments are also paid into the new account.


My household income is above the bursary threshold but I am in financial difficulty. Is there any other help available?
If you are not eligible for a bursary and find you are experiencing financial difficulties then, depending on your circumstances, you may be able to get help from the support funds we administer. For further information please go to our support funds pages.


When will my bursary payments will be made?
Bursary payments will be made in two equal instalments in December and February in 2015/16. In 2016/17 this may change to three equal instalments, one in each term - See Proposed Changes to the Core Bursary in 2016/17. You must input you bank details into the Student Portal/MyNottingham by the end of November (mid-October in 2016/17) to ensure you receive the first instalment on time.


I'm really short of money. Can I get my bursary payment early, before the set date?
Unfortunately bursary payments cannot be made prior to the fixed instalment dates. If you need financial assistance before the next instalment is due, please contact the Financial Support Team in the Student Services Centre to discuss your situation.
Telephone: 0115 823 2071 Email:



Financial Support

Student Services Centre
B Floor, Portland Building
University Park
Nottingham, NG7 2RD

telephone: +44(0) 115 82 32071
fax: +44(0) 115 95 14376