Mission statement

1. By means of regular surveys and the use of other systematic research methods, to provide University decision makers with information about the opinions, preferences and attitudes of students regarding salient aspects of their life at the University: to monitor changes over time in levels of student satisfaction with facilities and with their overall experience at the University.
   
   
2. To conduct specialised inquiries involving University staff and students on topical concerns. To conduct quick response investigations into fast-developing issues that affect any constituency in the University community.
   
   
3. To assist departments and schools in the University to deliver their services in an effective way and to evaluate their operations in the light of results from investigations of, for example, the skills and training requirements of their staff, their interactions with internal and external organisations, and the needs and views of client groups.
   
   
4. To offer high quality social science research services to outside clients on a commercial basis.