We listen carefully to our students and maintain a good relationship with the Students' Union in the UK, and its equivalent at our international campuses, the Malaysia Campus Student Association and the Students' Union of The University of Nottingham Ningbo, China.
The Learning, Teaching and Assessment strategy (2009-2012) identifies student involvement in course development as an important part of teaching enhancement.
In some schools staff respond to formal feedback online. This shows students that their comments are taken seriously. While academics don't always agree with what students have said, responding online shows that it's not taken for granted that the way we have arranged a module is necessarily the best, or only, way to do it.
Feedback helps us to understand the students' perception of what a quality experience is, even if it's then something we want to challenge.
Dr Paul Greatrix,
Understanding students' views is part of developing a conversation with students about their learning and our teaching objectives within a context of developing their independence as adult learners.
More informal feedback also plays a large part in how academics respond to student needs and develop their teaching over time.
Our internal student satisfaction survey, which has been in operation for 15 years, informs teaching development and complements the importance of the National Student Survey. We also involve students in School review processes.