4.6 Appreciating some implications for practice

I think for most people, the CSA case study would be experienced as a complex situation. If so this would be a good example of perceived complexity. Remember though, if you engaged with it as if it were a difficulty, just as the government minister did in Activity 42, you would not describe the situation as one of perceived complexity. I could not call it a complex system unless I had tried to make sense of it using system
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4.5 Choosing to distinguish between complex situations and complex systems

Within some of the lineages of systems thinking and practice (Figure 24), the idea that system complexity is a property of what is observed about some ‘real world’ system, is known as classical or type 1 complexity. Exploring type 1 complexity, Russell Ackoff (1981, pp. 26–33) claimed for a set of elements to be usefully viewed as a system, it was necessary that:

  • (a) the
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7.2.4 Trap 4: words and wordiness

I have seen some effective rich pictures with lots of words in them but they are quite rare in my experience. More often, lots of words make the rich picture less rich. Part of the later use of a rich picture might include looking for patterns. Words inhibit your ability to spot patterns.

If you do use speech bubbles, use what people say, not your interpretation, unless the bubble is about some general attitude. Examples might be ‘Aaagh!’, ‘Help!’, ‘Oops!’ –
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7.1 Introduction

The last activity was a demanding task. People I asked to do it during the writing of this unit, found it took a lot of concentration but it brought up lots of ideas, feelings and suggestions for action. Most of them were also concerned their rich picture might not be good enough. I imagine you will share some of these reactions. If you share any of these concerns, remember there are lots of ways of drawing a good rich picture and almost all rich pictures can be improved. Improving your rich
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