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4.9.1 Stories for sharing tacit/informal knowledge

Once war stories have been told, the stories are artefacts to circulate and preserve. Through them, experience becomes reproducible and reusable.

[War stories] preserve and circulate hard-won information within the community.

(Orr, 1990b, pp. 156, 157)

We all recognise that stories are one of the most natural and compelling ways to exchange experienc
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4.4.1 The map isn't the territory

The expression ‘the map isn't the territory’ draws attention to the difference between complex reality and simplified models of it. Normally, the territory is relatively stable and different maps are produced for different purposes; the territory shapes the maps, not vice versa. However, when the ‘territory’ comprises people who know that they – or their work activities – are being mapped, we find ourselves in a reflexive loop: the people can see how they and thei
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4.2.1 Mapping who knows what continued

Box 4.2 Knowledge sharing at Hewlett-Packard

One knowledge management initiative involves HP educators. Bruce Karney is a member of the infrastructure team for the Corporate Education organisation, part of HP's Personnel function. Karney estimates that there are more than 2,000 educators or trainers
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3.6.1 When we just want to forget (‘we're only human’)

Group memory systems might be counterproductive if they damage morale or prevent a team from moving on after a failure. Studies of software teams show that many commercial projects are cancelled before completion. This generates an intense pressure to work as hard as possible (so that maintaining group memory falls by the wayside) and, understandably, in many cultures if a project is regarded as a failure everyone wants to forget it as quickly as possible rather than analyse it for lessons le
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3.4.1 Integrating memory systems into the flow of work

There has been a substantial amount of research interest over the last decade in group/organisational memory systems. For example, software researchers have investigated the possibility of capturing design rationale, the key reasoning that underpins design decisions (Moran and Carroll, 1996). However, time and again projects have failed. A given information codification scheme encourages particular ways of thinking about information and the problem at hand: typically, information must
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1.2 Pressing questions

In the late 1990s, when this unit was first prepared, if you surveyed the field of knowledge management technology you were assailed by technology vendors offering Knowledge Management Solutions. As we write in 2005 , an internet search on ‘knowledge management ICT’ will still return thousands of hits, but the ‘knowledge’ buzzword has faded in potency, the hype bandwagon has trundled on, and vendors now market the same products under business process banners which reflect gr
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4.2 Pose

Pose followed expression on the list of the portrait photographer's priorities. A sitter's pose was intended to assist idealization by highlighting physical beauty. Photographers were required to select a pose that displayed the sitter to advantage.

If your sitter be tall and thin, or short and stout, select a pose which may render such peculiarities least prominent …A sitter's personal defects may be freque
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Activity 3

Various stock types of difficult sitter recur in the literature. Painters, of course, posed the biggest threat. Other difficult customers included those accompanying sitters: the gentleman with the lady, the mother with the child, the owner with the pet.

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3.4 Characterisation and sexual stereotyping

In attempting to characterise their sitters, 19th-century commercial photographers did not intend or attempt any serious psychoanalytical exploration of individual character such as we perceive it today in our post-Freudian world. They sought instead to stereotype by age and sex within a narrow range of positive virtues, which had previously been approved, within the conventions of painting: modesty, simplicity and chastity for women; dignity, strength and nobility for men.

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Learning outcomes

After studying this unit you should be able to:

  • explain the relationship between research on national cultures and the development of the culture perspective in business studies;

  • describe some of the problems of working in, and doing business with, businesses in other countries;

  • offer a definition of organisational culture;

  • recognise the factors that constitute or influence the culture of a business.

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Introduction

Culture is just one perspective that can help us to understand more about a business. 'Business culture' is not just about how others see a business, but also about how the individuals within an organisation understand it. In this unit we explore how the concept of culture developed from research into differences between cultures at a national level. It is possible to see, or ‘feel’, that one business is different from another, and that this involves more than just how it presents it
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Dynamics and Stability
This course will the student provide a background in advanced methods of dynamics and their application to relevant problems in aerospace engineering. The course is given in lecture form, and includes various elaborated example problems relevant for aerospace engineering. course content: Principles of dynamics: Newton's laws, motion with respect to non-inertial reference frames, fictitious forces, conservative systems, phase portraits, virtual work. Lagrangian dynamics: Generalised coordin
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Product Development and the Environment
In this activity, students investigate the life cycle of an engineered product and how the product impacts the environment. They analyze a product using a simple life cycle assessment that assigns fictional numerical values for different steps in the life cycle. They use their analysis to compare the impacts of their product to other products, as well as suggest ways to reduce the product's environmental impact based on their analysis.
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What's Hot and What's Not?
With the help of simple, teacher-led demonstration activities, students learn the basic physics of heat transfer by means of conduction, convection, and radiation. They also learn about examples of heating and cooling devices, from stove tops to car radiators, that they encounter everyday in their homes, schools, and modes of transportation. Since in our everyday lives there are many times that we want to prevent heat transfer, students also consider ways that conduction, convection, and radiati
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Discovering Friction
With a simple demonstration activity, students are introduced to the concept of friction as a force that impedes motion when two surfaces are in contact. Then, in the Associated Activity (Sliding and Stuttering), they work in teams to use a spring scale to drag an object such as a ceramic coffee cup along a table top or the floor. The spring scale allows them to measure the frictional force that exists between the moving cup and the surface it slides on. By modifying the bottom surface of the cu
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Science, Faith and the Moral Maze
Prof. David Cook : Course
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My Bookmarks
My Bookmarks.
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Automated Reasoning
Automated Reasoning - Nicholas Gibbins Keywords:automated reasoning , analytic tableaux , resolution
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1.4.3 Assessing the quality of dying

Read the following case studies. They are accounts of deaths which take place in different settings. They have been chosen as examples of different deaths and point up some of the complexities which might exist at the time of death. You may be interested to note that they are all based on actual deaths. One of the course testers thought the accounts would be helpful to students who had limited involvement with death and dying since they gave insight into different types and settings of death.
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UNSPECIFIED - UNSPECIFIED Keywords:UNSPECIFIED
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