2.1 Introduction

As handovers can take place at many stages – not just the concluding stage – of a project, handover is not, in itself, completion of the project. If the project's objectives were clearly set out, the completion or acceptance criteria should flow logically from them. Such criteria might include the following:

• the key stages and milestones are all completed;

• the outputs or outcomes meet the quality specifications;

• t
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