Train small groups
This resource covers the requirements for planning, delivering and reviewing training provided for the purposes of developing competency on a one-to-one or small group basis. It contains activities and resources to facilitate self-paced learning. Topics include: the learner, the trainer, the learning environment, planning training, delivering training, assessing training, evaluating training and putting it all together.
Use multimedia equipment
This resource covers assistance to clients in libraries and information agencies that require practitioners to understand, use and maintain a range of multimedia technologies and programs. It contains activities and resources to facilitate self-paced learning. Topics include: multimedia & other equipment, OH&S, sound, projectors, slide projectors, 16mm projectors, video & computers, screens, other equipment, purchase proposal and keeping records.
Conduct an internal audit of the quality system
This resource covers the skills needed to analyse an audit brief, determine the scope and prepare personnel for an audit which will include the collection of evidence and recommendations for improvement of the quality system. It contains activities and resources to facilitate self-paced learning. Topics include: preparing for the audit, conduct the audit, report findings and complete corrective action.
Develop and maintain laboratory documentation
This resource covers the skills and knowledge to develop and maintain relevant laboratory documentation and systems in response to identified information requirements or changes in laboratory policy or external accreditation requirements. It contains activities and resources to facilitate self-paced learning. Topics include: recognise documentation need/deficiency, develop/revise documentation and communicating changes to documentation.
Prepare working solutions
This resource covers the skills and knowledge that will assist the learner, as a Laboratory Technician, to prepare working solutions and check that existing stock solutions are suitable for use. It contains activities and resources to facilitate self-paced learning. Topics include: prepare working solutions, check existing stock solutions, check solution using titrimetric analysis and make up a solution.
Perform basic tests
This resource covers the skills and knowledge that will assist the learner, as a Laboratory Technician, to carry out biological, chemical, and physical testing on a range of samples supplied by a client. It contains activities and resources to facilitate self-paced learning. Topics include: perform basic test, receive, label and store samples for testing, prepare samples for testing and perform tests on samples.
Obtain representative samples in accordance with a sampling plan
This resource covers the skills and knowledge that will assist the learner, as a Laboratory Technician, to acquire a range of samples that are representative of the source material in a state suitable for further processing and testing in accordance with a sampling plan. It contains activities and resources to facilitate self-paced learning. Topics include: obtain representative samples in accordance with a sampling plan.
Perform aseptic techniques
This resource covers the skills and knowledge that will assist the learner, as a Laboratory Technician, to perform aseptic techniques during sampling and general microbiological procedures both in the laboratory and out in the field. Also covered is how to maintain the integrity of the sample source as well as of the sample itself which will assist the learner in producing reliable test data. The resource contains activities and resources to facilitate self-paced learning. Topics include: perfor
Perform non-instrumental tests/procedures
This resource covers the skills and knowledge that will assist the learner, as a Laboratory Technician, to perform tests that involve a range of techniques, including those that do not rely on the use of instruments. It contains activities and resources to facilitate self-paced learning. Topics include: perform non-instrumental tests/procedures, receive samples, testing for appearance, moisture content testing, particle size distribution testing and reporting the test results.
Prepare, standardise and use solutions
This resource covers the skills and knowledge that will assist the learner, as a Laboratory Technician, to prepare, standardise and use solutions to monitor the quality of prepared solutions. It contains activities and resources to facilitate self-paced learning. Topics include: prepare solutions, standardise and use volumetric solutions, calculate and record data and monitor the quality of laboratory solutions.
Perform instrumental tests/procedures
This resource covers the skills and knowledge that will assist the learner, as a Laboratory Technician, to perform instrumental tests/procedures using the pH meter, UV-Vis spectrophotometer (Ultraviolet-Visible spectrophotometer) and HPLC (High Performance Liquid Chromatograph). It contains activities and resources to facilitate self-paced learning. Topics include: perform instrumental tests/procedures, prepare a sample, test sample, process data, maintain a safe work environment and maintain la
The E-Commerce Business Plan
The E-Commerce Business Plan. The online material for this learning unit aims to provide learners with the tools and skills to prepare a comprehensive e-commerce business plan. Learners will explore the purpose and process of writing a business plan. They will determine an e-commerce business plan structure and prepare each section of the plan. Learners will use a range of practical activities to prepare their plans. Learners are expected to either have their own business, or business concept, o
Small Business Marketing: Operational Plan
This object describes the key elements in an operational plan and the information required to compile an operational plan; anaylyses objectives and the strategies to achive them; and guides learners in developing an operational plan for thier business. This forms a resource for small business marketing with an associate diploma of business. It is expected that learners will be applying the learning to an existing or prospective business.
Services Marketing
Learning outcomes for this unit: Identify the characteristics and importance of services marketing; Develop and evaluate effective marketing mix strategies for services; Describe the roles of the people involved in the service offered (e.g. customers, boundary spanning service roles, managers, other customers, support staff and service providers), and develop people management strategies; Identify and establish procedures for ensuring service quality; Identify strategies for productivity improve
Plan and organise individual work
This learning object addresses the competency required to plan and organise your work. You will learn how to complete a job plan, and how your work can impact on overall mine operations. Topics include instructions, coordination, planning, changing circumstances and documentation.
Apply local risk control processes
This learning object addresses the competency required to successfully identify and manage risk in a mining workplace. Topics include hazard identification, safety procedures, regulations, responsibilities and the creation of job safety analysis forms.
Identify and assess environmental and heritage concerns
This learning object addresses the competency required to identify and assess environmental and heritage concerns. You will learn about finding heritage items and accessing heritage areas. You will also learn about environmental legislation, isolation and clearances, contaminants, and how to respond to environmental concerns including emergency plans and incident reports.
Monitor environment
This learning object addresses the competency required to monitor the environment as part of a tailings dam management process. You will learn about the function of tailings dams, and how to inspect and maintain the dams and associated ponds. Topics include legislation, environmental impact assessments, site plans, emergency procedures and reporting.
Plan and organise individual work
This learning object addresses the competency required to plan and organise your work. You will learn how to complete a job plan, and how your work can impact on overall mine operations. Topics include instructions, coordination, planning, changing circumstances and documentation.
Work safely
This learning object addresses the competency required to maintain safety in the workplace. You will learn about legislation and regulations, and the importance of following procedures. Other topics covered include protective clothing, manual handling procedures,emergency procedures and first aid.













