Control store security and loss
This learning object encompasses the competency involved in management, according to store policy, of store security.
Administer human resources policy
This learning object encompasses the competency involved in planning and management of human resources.
Assess workplace competencies
This learning object encompasses the competency involved in developing skills and knowledge to assess the individual skills and knowledge of team members in the workplace.
Manage financial resources
This learning object encompasses the competency involved in developing and implementing financial control systems. It also includes the development and negotiation of budget allocations.
Manage sales and service delivery
This learning object encompasses the competency involved in monitoring, maintenance and particularly the improvement of sales and service delivery. It involves market research, developing new markets and marketing products and services within the culture of the overall store policy.
Manage merchandise and store operations
This learning object encompasses the competency to introduce and develop the manager's understanding of merchandising as a discipline and the management strategies necessary to plan and coordinate the merchandising team within the store environment.
Implement staff training
This learning object encompasses the competency involved in providing training in the workplace (but for whom the training function is not a major part of their job).
Provide a safe working environment
This learning object encompasses the competency involved in developing and implementing policies and procedures relating to occupational health and safety issues. It involves consulting with staff, assessing and controlling risks, establishing and maintaining record systems and evaluating policies and procedures.
Recruit and select personnel
This learning object encompasses the competency involved in the overall planning of personnel requirements, writing job descriptions, and recruiting and selecting staff.
Control inventory
This learning object encompasses the competency involved in management, according to store policy, of store inventory control.
How do I carry a load safely?
This learning activity covers load positioning and
distribution of load weight.
How many ropes do I need?
This learning activity covers the method of calculating the
number of ropes needed to tie down loads of different weight and
dimensions.
How do I increase the load grip?
This learning activity covers load grip or friction. Ways
of improving the load grip and minimising slippage are examined.
What are the load restraint methods?
This learning activity covers the methods of restraining
loads,specifically: attaching, containing, blocking and tying down with
lashings.
How do I tie down a load using chains?
This learning activity covers the equipment, knowledge and
techniques that you need to know in order to tie down a load with a dog and
chain.
Advanced Quality Concepts: Study Guide
Study Guide. This unit is designed to help you meet the requirements of the module Advanced Quality Concepts. It has the following learning outcomes: Discuss the importance of quality, basic concepts of quality management and quality improvement and the links with productivity, economic advantage and standard of living. Discuss the characteristics and practices of customer focussed organisations. Identify and discuss various quality improvement models and apply quality improvement tools. Identif
Advanced Quality Concepts
This unit is designed to help you meet the requirements of the module Advanced Quality Concepts. It has the following learning outcomes: Discuss the importance of quality, basic concepts of quality management and quality improvement and the links with productivity, economic advantage and standard of living. Discuss the characteristics and practices of customer focussed organisations. Identify and discuss various quality improvement models and apply quality improvement tools. Identify and describ
Quality Improvement in the Workplace: Study Guide
Study Guide. The learning outcomes for this unit are: Explain team-based quality improvement models; Identify and apply quality improvement tools; Describe the use and methods for team-based approaches to quality improvement; Apply quality improvement tools and techniques in a team-based improvement project;
Quality Improvement in the Workplace: Trainers Guide
Trainers Guide. The learning outcomes for this unit are: Explain team-based quality improvement models; Identify and apply quality improvement tools; Describe the use and methods for team-based approaches to quality improvement; Apply quality improvement tools and techniques in a team-based improvement project;
Quality Improvement in the Workplace
The learning outcomes for this unit are: Explain team-based quality improvement models; Identify and apply quality improvement tools; Describe the use and methods for team-based approaches to quality improvement; Apply quality improvement tools and techniques in a team-based improvement project;
