3.11 Critiquing gender essentialism
Interpersonal communication in health and social care services is by its nature diverse. As a consequence, achieving good or effective communication – whether between service providers and service users, or among those working in a service – means taking account of diversity, rather than assuming that every interaction will be the same. This unit explores the ways in which difference and diversity impact on the nature of communication in health and social care services.
3.9 The revival of gender essentialism
Interpersonal communication in health and social care services is by its nature diverse. As a consequence, achieving good or effective communication – whether between service providers and service users, or among those working in a service – means taking account of diversity, rather than assuming that every interaction will be the same. This unit explores the ways in which difference and diversity impact on the nature of communication in health and social care services.
1.6 Reflecting on identity
Interpersonal communication in health and social care services is by its nature diverse. As a consequence, achieving good or effective communication – whether between service providers and service users, or among those working in a service – means taking account of diversity, rather than assuming that every interaction will be the same. This unit explores the ways in which difference and diversity impact on the nature of communication in health and social care services.
Analysing communication problems
Interpersonal communication in health and social care services is by its nature diverse. As a consequence, achieving good or effective communication – whether between service providers and service users, or among those working in a service – means taking account of diversity, rather than assuming that every interaction will be the same. This unit explores the ways in which difference and diversity impact on the nature of communication in health and social care services.
Acknowledgements
Care is needed at all stages of life. This unit makes care in the family its focus because the overwhelming majority of care, including health care, is supplied in families, much of it in private, much of it unnoticed and unremarked upon. The meaning of the term (informal carer) and the word (care) itself are explored.
5 Audio clip 4: Sarah Fletcher
Arrangements for care and support which people manage for themselves or have organised for them privately or informally tell us something about the shifting borders between funded and non-funded care, between health and social care, and between paid and unpaid care work. They also demonstrate how the reality of the mixed economy of care is played out in the arrangements which people make for care and support in their own households.
2.2 Care labels
Care is needed at all stages of life. This unit makes care in the family its focus because the overwhelming majority of care, including health care, is supplied in families, much of it in private, much of it unnoticed and unremarked upon. The meaning of the term (informal carer) and the word (care) itself are explored.
2.1 What do we mean by the word ‘care’?
Care is needed at all stages of life. This unit makes care in the family its focus because the overwhelming majority of care, including health care, is supplied in families, much of it in private, much of it unnoticed and unremarked upon. The meaning of the term (informal carer) and the word (care) itself are explored.
1.5 Informal carers: summing up
Care is needed at all stages of life. This unit makes care in the family its focus because the overwhelming majority of care, including health care, is supplied in families, much of it in private, much of it unnoticed and unremarked upon. The meaning of the term (informal carer) and the word (care) itself are explored.
1.3 Defining terms
Care is needed at all stages of life. This unit makes care in the family its focus because the overwhelming majority of care, including health care, is supplied in families, much of it in private, much of it unnoticed and unremarked upon. The meaning of the term (informal carer) and the word (care) itself are explored.
1.2 What is an informal carer?
Care is needed at all stages of life. This unit makes care in the family its focus because the overwhelming majority of care, including health care, is supplied in families, much of it in private, much of it unnoticed and unremarked upon. The meaning of the term (informal carer) and the word (care) itself are explored.
1.1 Introducing the Durrants
Care is needed at all stages of life. This unit makes care in the family its focus because the overwhelming majority of care, including health care, is supplied in families, much of it in private, much of it unnoticed and unremarked upon. The meaning of the term (informal carer) and the word (care) itself are explored.
Learning outcomes
Care is needed at all stages of life. This unit makes care in the family its focus because the overwhelming majority of care, including health care, is supplied in families, much of it in private, much of it unnoticed and unremarked upon. The meaning of the term (informal carer) and the word (care) itself are explored.
Introduction
Care is needed at all stages of life. This unit makes care in the family its focus because the overwhelming majority of care, including health care, is supplied in families, much of it in private, much of it unnoticed and unremarked upon. The meaning of the term (informal carer) and the word (care) itself are explored.
Y158: Understanding health
Alcohol abuse, healthy living and Alzheimer’s disease all regularly hit the headlines. This unit will take a brief look at these issues and introduces you to the type of issues that you would be asked to examine should you wish to study OU course Y158 Understanding Health.
1.4 Service users' views: What services?
Frontline managers are responsible for gathering service user views on their needs. Whose views should be taken into account? How do managers gather views? This unit helps you consider ways of getting feedback from service users, and shows the inclusive approach of a manager of a voluntary sector mental health service.
Acknowledgements
This unit is about assessing need. It is important to understand and hear about people's experiences of being assessed by health or social welfare professionals so that more sensitive responses to those with care and support needs can be developed. We interviewed three people about their experiences of assessment. Having done that, we then asked a social worker and an occupational therapist to listen to the interviews and to comment on them.
5 General points on assessment
This unit is about assessing need. It is important to understand and hear about people's experiences of being assessed by health or social welfare professionals so that more sensitive responses to those with care and support needs can be developed. We interviewed three people about their experiences of assessment. Having done that, we then asked a social worker and an occupational therapist to listen to the interviews and to comment on them.
3 Anne's experiences
This unit is about assessing need. It is important to understand and hear about people's experiences of being assessed by health or social welfare professionals so that more sensitive responses to those with care and support needs can be developed. We interviewed three people about their experiences of assessment. Having done that, we then asked a social worker and an occupational therapist to listen to the interviews and to comment on them.
1 Brian and Sylvia's experiences
This unit is about assessing need. It is important to understand and hear about people's experiences of being assessed by health or social welfare professionals so that more sensitive responses to those with care and support needs can be developed. We interviewed three people about their experiences of assessment. Having done that, we then asked a social worker and an occupational therapist to listen to the interviews and to comment on them.













