Support policy implementation
Outlines the nature of policy in the public sector, how to plan implementation of a policy in an organisation, implementation processes and monitoring and evaluation of the policy.
Communicate on the Telephone
This resource covers the skills needed to answer telephone calls promptly and efficiently and to assist the caller with their enquiry, relay messages or report suspicious phone calls appropriately. It contains activities and resources to facilitate self-paced learning. Topics include: apply organisation guidelines and procedures, present a professional image when responding to phone calls, ask appropriate questions, record messages accurately, promote enterprise products and services.
Promote products and services to guests
This resource covers the skills and knowledge that will assist the learner to promote products and services to guest to meet the customers’ needs and wants. It contains activities and resources to facilitate self-paced learning. Topics covered include: develop product, service and market knowledge, conduct formal and informal research, share knowledge within and organisation, identify customer needs and preferences, use selling techniques, make customers aware of extras and provide accurate in
Provide accomodation and reception services
This resource covers the skills and knowledge that will assist the learner to provide accommodation and reception services in any commercial establishment where guests can stay one night or longer. It contains activities and resources to facilitate self-paced learning. Topics include: prepare for guest arrival, checking and reviewing daily arrivals, room allocation, providing information within the organisation, uncertain arrivals and reservations, organising guest departures, and preparing, upd
Receive and Process Reservations
This resource covers the skills and knowledge that will assist the learner to receive and process reservations in any size establishment. It will also assist the learner with how to provide information to prospective clients that will induce them to make a reservation. It contains activities and resources to facilitate self-paced learning. Topics covered include: responding to enquiries about types of rooms available, costs, facilities and services, promote products and services within the organ
Design a multimedia product
This resource covers the skills and knowledge required to integrate and use scripting language in authoring a multimedia product . It contains activities and resources to facilitate self-paced learning. Topics include: framing a training plan, considering multimedia, designing for an organisation, proposing a synopsis, considering architecture, conducting research, breaking down content, drafting specifications, evaluating the design and finalising all specifications.
The NHS - its organisation and structure
26 PowerPoint slides from Richard Smith of the London School of Hygiene and Tropical Medicine on The NHS - its organisation and structure, covering: History, Organisation, Finance and Staff.
International Classification of Function, Disability and Health
This package was originally designed for undergraduates in Medicine at the University of Nottingham. It will also be useful to students in nursing, allied health professions and pharmacy. Practitioners in these fields, who are new to the ICF, will also find it a useful introduction. It describes the International Classification of Functioning, Disability and Health (ICF), a classification system published by the World Health Organisation to describe health status. This system is widely used in r
This module challenges you to come up with ways to think more about climate change and the action your organisation can take to reduce its carbon footprint, whilst improving healthcare. Online interactive learning resource from HealthKnowledge website, for Public Health practitioners, healthcare workers and all those wishing to increase their public health skills.
We have a talk-show host, a foreign expert and the foreign expert's translator.
This website provided by AMA GmbH gives basic information on organic farming.
National Ag Safety Database (NASD) Project management Bedfordshire Mencap Campaigns and organisations "Introduction to Neuroscience, Fall 2007" "Brain Structure and Its Origins, Spring 2009" "Neuropharmacology, January IAP 2009" Coleman lecture 2 part B Biotechnology in Medicine and Agriculture (GPC)
Published on the Web by the US National Institute for Occupational Safety and Health (NIOSH), NASD is an online database of materials that are devoted to increased safety, health and injury prevention in agriculture. Materials provided include full text
This unit is based upon a case study scenario -- it simulates the experience of moving around an organisation, talking to people, and looking at organisational documents. Many managers find that they are required to manage projects.
This unit enables you to hear some of the founding members of the Bedfordshire Mencap organisation talk about how the organisation was established and the wide range of support services it offers. The work that individuals exerted to promote change is a s
If you've ever been involved in campaigning for change, you probably know that getting the desired result is much harder than it seems. Moreover, the decision to campaign on a particular issue can expose tensions and cracks within an organisation itself.
" This course is an introduction to the mammalian nervous system, with emphasis on the structure and function of the human brain. Topics include the function of nerve cells, sensory systems, control of movement, learning and memory, and diseases of the brain."
" Outline of mammalian functional neuroanatomy, aided by studies of comparative neuroanatomy and evolution, and of brain development. Topics include early steps to a central nervous system, basic patterns of brain and spinal cord connections, regional development and differentiation, regeneration, motor and sensory pathways and structures, systems underlying motivations, innate action patterns, formation of habits, and various cognitive functions. Lab techniques reviewed. Optional brain dissect
" The neuropharmacology course will discuss the drug-induced changes in functioning of the nervous system. The specific focus of this course will be to provide a description of the cellular and molecular actions of drugs on synaptic transmission. This course will also refer to specific diseases of the nervous system and their treatment in addition to giving an overview of the techniques used for the study of neuropharmacology. This course is offered during the Independent Activities Period (IAP)
By: icamvideo Boulder summer school 2014 videos
By the end of this section, you will be able to:
Campaigns and organisations
"Introduction to Neuroscience, Fall 2007"
"Brain Structure and Its Origins, Spring 2009"
"Neuropharmacology, January IAP 2009"
Coleman lecture 2 part B
Biotechnology in Medicine and Agriculture (GPC)