Essentials of Medical Microbiology II - Part 2 of 4
This presentation provides a comprehensive guide to gastrointestinal infections and infections of the central nervous system. It forms part 2 of the Essentials of Medical Microbiology II suite of materials. A help guide is provided and should be read first.
Essentials of Medical Microbiology II - Part 3 of 4
This presentation explains about infections of the heart and circulatory system, and respiratory infections. It forms part 3 of the Essentials of Medical Microbiology II suite of materials. A help file is included which should be read first.
Textwall to support teaching and learning
The Textwall system is used by Child Care students to send their responses via mobile phone to a question posed by the tutor. THe responses are projected onto the interactive whiteboard where the tutor checks understanding and provides feedback.
Plan and review administrative systems
This learning object covers the performance outcomes, skills and knowledge required to plan, review, implement and monitor the implementation of a new administrative system. Learners complete project tasks for a simulated business (ValleyView Publishing) or a real workplace. Since the overarching project goal at ValleyView Publishing is to set up a new branch office, the task of reviewing their administrative system systems is critical.
Manage and monitor business or records systems
This learning object covers the performance outcomes, skills and knowledge required to determine the requirements of a business record system, to implement and review a record system, and respond to problems with the system. Learners complete project tasks for a simulated business (ValleyView Publishing) or a real workplace. The task requires outlining and describing the current record system at ValleyView and making recommendations for improvements and risk management.
Assets and Inventory
This learning object addresses the competency required to maintain asset and inventory records. You will find out more about buying and selling an asset, trading an asset, and setting up and maintaining an inventory system.
Measuring performance and usability
In many ways, I guess this sums up and uses all your skills you've developed up to now. You've learned how to program, how to get sites on the web, how to design them, both graphically and for organisation and navigation. Now, it's time to get out and see what your users think of your work. Don't be surprised if you get a rude shock!
Introduction to Fluid Power: Learners Guide
Learners Guide This unit contains information on basic hydraulics, you will learn about: the components which make up a hydraulic system; how to inspect and test a hydraulic system; basic troubleshooting tips and techniques.
Introduction to Fluid Power: Trainers Guide
Trainers guide. This unit contains information on basic hydraulics and is based on a range Certificate II and III units from the following Training Packages: * Aviation: National Aerospace Training Package Aircraft Maintenance Engineering. * Automotive: The Automotive Industry RSR Training Package. * Polymer: Plastics, Rubber and Cablemaking PMB98. In this unit, you will learn about: * what hydraulics is * how hydraulics works * the components which make up a hydraulic system *
Introduction to Fluid Power
This is the complete unit. Each topic can be download as an individual item. This unit contains information on basic hydraulics and is based on a range Certificate II and III units from the following Training Packages: * Aviation: National Aerospace Training Package Aircraft Maintenance Engineering. * Automotive: The Automotive Industry RSR Training Package. * Polymer: Plastics, Rubber and Cablemaking PMB98. In this unit, you will learn about: * what hydraulics is * how hydraulics wor
Use telecommunications technology in receiving incoming and making outgoing calls
Topics covered include making the first contact with a
customer via an outbound call, receiving and responding to customer inbound calls in
a timely and efficient manner, establishing a positive relationship with the
customer, how to use the customer contact centre/call centre telephone system, how
to take and leave meaningful messages and how you can ensure customer details are
kept private and confidential.
Use specific enterprise systems to satisfy customer requirements
Focuses on a customer contact centre database system called
PRESTO and leads the student through a series of activities designed to develop
familiarity with the database system, including inputting and modifying or updating
customer records and searching for information.
Liaise with the media to promote the organisation
This unit covers the knowledge required to prepare and distribute a media release, and prepare a media interview. It is set in the context of promoting a sporting organisatioin. This support the unit of competency SRXMKT002A: Liaise with the media to promote the organisation.
Support policy implementation
Outlines the nature of policy in the public sector, how to
plan implementation of a policy in an organisation, implementation processes and
monitoring and evaluation of the policy.
Communicate on the Telephone
This resource covers the skills needed to answer telephone calls promptly and efficiently and to assist the caller with their enquiry, relay messages or report suspicious phone calls appropriately. It contains activities and resources to facilitate self-paced learning. Topics include: apply organisation guidelines and procedures, present a professional image when responding to phone calls, ask appropriate questions, record messages accurately, promote enterprise products and services.
Promote products and services to guests
This resource covers the skills and knowledge that will assist the learner to promote products and services to guest to meet the customers’ needs and wants. It contains activities and resources to facilitate self-paced learning. Topics covered include: develop product, service and market knowledge, conduct formal and informal research, share knowledge within and organisation, identify customer needs and preferences, use selling techniques, make customers aware of extras and provide accurate in
Copyright 2009 University of Nottingham