ESD.34 System Architecture (MIT)
This course covers principles and methods for technical System Architecture. It presents a synthetic view including: the resolution of ambiguity to identify system goals and boundaries; the creative process of mapping form to function; and the analysis of complexity and methods of decomposition and re-integration. Industrial speakers and faculty present examples from various industries. Heuristic and formal methods are presented. Restricted to SDM (System Design and Management) students.
Author(s): Crawley, Edward

15.988 System Dynamics Self Study (MIT)
Many books and thousands of papers cover the field of system dynamics. With all of these resources available, it can be difficult to know where to begin. The System Dynamics in Education Project at MIT put together these resources to help people sort through the vast library of books and papers on system dynamics. This course site includes a collection of papers and computer exercises entitled “Road Maps,” as well as a collection of assignments and solutions that were initially part
Author(s): Forrester, Jay

Essentials of Medical Microbiology II - Part 2 of 4
This presentation provides a comprehensive guide to gastrointestinal infections and infections of the central nervous system. It forms part 2 of the Essentials of Medical Microbiology II suite of materials. A help guide is provided and should be read first.
Author(s): Dr John Heritage and Dr Sue Bickerdike, University

Essentials of Medical Microbiology II - Part 3 of 4
This presentation explains about infections of the heart and circulatory system, and respiratory infections. It forms part 3 of the Essentials of Medical Microbiology II suite of materials. A help file is included which should be read first.
Author(s): Dr John Heritage and Dr Sue Bickerdike, University

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Plan and review administrative systems
This learning object covers the performance outcomes, skills and knowledge required to plan, review, implement and monitor the implementation of a new administrative system. Learners complete project tasks for a simulated business (ValleyView Publishing) or a real workplace. Since the overarching project goal at ValleyView Publishing is to set up a new branch office, the task of reviewing their administrative system systems is critical.
Author(s): No creator set

Manage and monitor business or records systems
This learning object covers the performance outcomes, skills and knowledge required to determine the requirements of a business record system, to implement and review a record system, and respond to problems with the system. Learners complete project tasks for a simulated business (ValleyView Publishing) or a real workplace. The task requires outlining and describing the current record system at ValleyView and making recommendations for improvements and risk management.
Author(s): No creator set

Assets and Inventory
This learning object addresses the competency required to maintain asset and inventory records. You will find out more about buying and selling an asset, trading an asset, and setting up and maintaining an inventory system.
Author(s): No creator set

Introduction to Fluid Power: Learners Guide
Learners Guide This unit contains information on basic hydraulics, you will learn about: the components which make up a hydraulic system; how to inspect and test a hydraulic system; basic troubleshooting tips and techniques.
Author(s): No creator set

Introduction to Fluid Power: Trainers Guide
Trainers guide. This unit contains information on basic hydraulics and is based on a range Certificate II and III units from the following Training Packages: * Aviation: National Aerospace Training Package Aircraft Maintenance Engineering. * Automotive: The Automotive Industry RSR Training Package. * Polymer: Plastics, Rubber and Cablemaking PMB98. In this unit, you will learn about: * what hydraulics is * how hydraulics works * the components which make up a hydraulic system *
Author(s): No creator set

Introduction to Fluid Power
This is the complete unit. Each topic can be download as an individual item. This unit contains information on basic hydraulics and is based on a range Certificate II and III units from the following Training Packages: * Aviation: National Aerospace Training Package Aircraft Maintenance Engineering. * Automotive: The Automotive Industry RSR Training Package. * Polymer: Plastics, Rubber and Cablemaking PMB98. In this unit, you will learn about: * what hydraulics is * how hydraulics wor
Author(s): No creator set

Introduction to Fluid Power: Hydraulic Components
Part 2 of 4 - Hydraulic components. Each topic can be download as an individual item. In this unit, you will be introduced to the common components in a hydraulic system.
Author(s): No creator set

Use telecommunications technology in receiving incoming and making outgoing calls
Topics covered include making the first contact with a customer via an outbound call, receiving and responding to customer inbound calls in a timely and efficient manner, establishing a positive relationship with the customer, how to use the customer contact centre/call centre telephone system, how to take and leave meaningful messages and how you can ensure customer details are kept private and confidential.
Author(s): No creator set

Use specific enterprise systems to satisfy customer requirements
Focuses on a customer contact centre database system called PRESTO and leads the student through a series of activities designed to develop familiarity with the database system, including inputting and modifying or updating customer records and searching for information.
Author(s): No creator set

Use multiple information systems
Access a range of information systems, process customer information using multiple information systems and identify and rectify information system and processing errors.
Author(s): No creator set

Maintain quality system and continuous improvement processes within work/functional area
This resource covers the skills and knowledge required to ensure that quality system requirements are met and to initiate continuous improvements within the work/functional area. It contains activities and resources to facilitate self-paced learning. Topics include: develop and maintain quality framework, encouraging team participation, maintain quality documentation, provide training in quality systems and improvement processes, optimise and report performance and evaluate relevant components o
Author(s): No creator set

Conduct an internal audit of the quality system
This resource covers the skills needed to analyse an audit brief, determine the scope and prepare personnel for an audit which will include the collection of evidence and recommendations for improvement of the quality system. It contains activities and resources to facilitate self-paced learning. Topics include: preparing for the audit, conduct the audit, report findings and complete corrective action.
Author(s): No creator set