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5.2 Technologies of help?
Interpersonal communication in health and social care services is by its nature diverse. As a consequence, achieving good or effective communication – whether between service providers and service users, or among those working in a service – means taking account of diversity, rather than assuming that every interaction will be the same. This unit explores the ways in which difference and diversity impact on the nature of communication in health and social care services.
Author(s): The Open University

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4.14 Changing fatherhood identities
Interpersonal communication in health and social care services is by its nature diverse. As a consequence, achieving good or effective communication – whether between service providers and service users, or among those working in a service – means taking account of diversity, rather than assuming that every interaction will be the same. This unit explores the ways in which difference and diversity impact on the nature of communication in health and social care services.
Author(s): The Open University

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4.13 Gender and parenting
Interpersonal communication in health and social care services is by its nature diverse. As a consequence, achieving good or effective communication – whether between service providers and service users, or among those working in a service – means taking account of diversity, rather than assuming that every interaction will be the same. This unit explores the ways in which difference and diversity impact on the nature of communication in health and social care services.
Author(s): The Open University

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4.12 The implications of gender differences in communication
Interpersonal communication in health and social care services is by its nature diverse. As a consequence, achieving good or effective communication – whether between service providers and service users, or among those working in a service – means taking account of diversity, rather than assuming that every interaction will be the same. This unit explores the ways in which difference and diversity impact on the nature of communication in health and social care services.
Author(s): The Open University

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4.10 Men and women communicating differently?
Interpersonal communication in health and social care services is by its nature diverse. As a consequence, achieving good or effective communication – whether between service providers and service users, or among those working in a service – means taking account of diversity, rather than assuming that every interaction will be the same. This unit explores the ways in which difference and diversity impact on the nature of communication in health and social care services.
Author(s): The Open University

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4.9 The revival of gender essentialism
Interpersonal communication in health and social care services is by its nature diverse. As a consequence, achieving good or effective communication – whether between service providers and service users, or among those working in a service – means taking account of diversity, rather than assuming that every interaction will be the same. This unit explores the ways in which difference and diversity impact on the nature of communication in health and social care services.
Author(s): The Open University

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Learning outcomes

After studying this unit you should be able to:

  • develop awareness of the underpinning knowledge relating to the key roles of social work;

  • illustrate the application of knowledge, skills, values and processes through case study examples;

  • demonstrate awareness of the skills required to build relationships with service users, colleagues and others through effective communication;

  • introduce the social work service standards and codes of p
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Introduction

Ever wondered what social workers do? This brief introduction gives you some insight into social work practice and the theory which informs the practice. This unit is made up of a series of six extracts. You are introduced to the four components to good practice and will look at the importance of the following approaches to social work practice:

  • Biography

  • The social context of social work

  • Responding to children’s needs
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6.3 What size of majority vote should decide the issue?

In many types of democratic vote, a bare majority (technically, 50 per cent +1) is enough to decide outcomes. But often constitutional changes – changes which would affect the basic structures or political rules of the game – are regarded as needing ‘supermajorities’ of, say, 60 or 70 per cent. A basic change in the sovereign political unit would certainly count as a constitutional change. If the Bs get to vote, we might be concerned if only a bare majority favoured secession, es
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5.1 Ideology: a contested concept

Propagators of ideologies use images and symbols to get people to believe and act in certain ways. Nationalism as a political ideology uses the idea of ‘nation’ to achieve political goals, and may be the most potent ideology in existence. It is worth reflecting for a moment on what kind of ideology it is. And it is worth reminding ourselves that ideology is a contested concept; a term that can mean different things. Marx and Engels subscribed to the notion of ideology as a set of ide
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3 Self-determination: individual and collective

The idea of a right to ‘collective self-determination’ is a difficult one – how can a group, as opposed to an individual, have a ‘right’? To argue that a nation has a right to self-determination is, some might argue, to overlook what rights are, and who can claim them.

'Self-determination’ has a positive ring about it – how could anyone oppose it? The idea of self-determination has strong resonances in political theory, dating back as far as Hobbes, at lea
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Introduction

This unit takes you on a journey of discovery where you are invited to challenge ideas, both new and old, in relation to mental health. It is made up of a series of three extracts. The first extract, ‘Boundaries of explanation’, sets out the theme of boundaries: boundaries within and between groups; within and between explanatory frameworks; and within and between experiences of mental health and distress. The second extract, ‘Whose risk is it anyway?’, considers a critical
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Acknowledgements

Except for third party materials and otherwise stated (see terms and conditions), this content is made available under a Creative Commons Attribution-NonCommercial-ShareAlike 2.0 Licence

Grateful acknowledgement is made to the following:

Maynard, T. ‘Encounters with Forest School and Foucault: A Risky Bus
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References

Foley, P. (2008) ‘Introduction’ in Collins, J. and Foley, P. (eds) Promoting Children's Wellbeing: Policy and Practice, Bristol, The Policy Press in association with The Open University.
Maynard, T. (2007) ‘Encounters with Forest School and Foucault: A Risky Business?’ Education 3–13, vol. 35, no. 4, pp. 379–391.

1.4.7.3 Interquartile range for the SIRDS data
This Unit will introduce you to a number of ways of representing data graphically and of summarising data numerically. You will learn the uses for pie charts, bar charts, histograms and scatterplots. You will also be introduced to various ways of summarising data and methods for assessing location and dispersion.
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4.7: Quartiles and the interquartile range
This Unit will introduce you to a number of ways of representing data graphically and of summarising data numerically. You will learn the uses for pie charts, bar charts, histograms and scatterplots. You will also be introduced to various ways of summarising data and methods for assessing location and dispersion.
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Learning outcomes

After studying this unit you should be able to:

  • acquire and critically apply the research, analytical and evaluative skills needed for effective practice and the promotion of equality across universal and specialist services for children;

  • develop a skilled, dynamic and ethical approach to working with children;

  • understand and analyse the contributions of different approaches to the study of children, childhood and families, and recognise the potenti
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Introduction

This unit explores a wide range of children's experiences, a number of different services, and interviews with a number of key practitioners. It features voluntary as well as statutory work with children, and tries to capture some of the details of everyday life for children, parents and practitioners.

The associated video material features children, practitioners and practice in the Plus organisation based in Stirling, Scotland. Looking at the overview of the Plus organisation in
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Acknowledgements

The content acknowledged below is Proprietary (see terms and conditions) and is used under licence.

Grateful acknowledgement is made to the following sources for permission to reproduce material in this unit:

Text

Reading A: pp. 81–83 Keenan, A. (2004) ‘Autism in Northern Ireland: the tragedy and the shame'’ The Psychologist, vol.17 (2), The British Psychological Society;

Reading B: pp. 85–86 Ban
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References

Alexander, A. and Morrison, M. A. (1995) ‘Electric toyland and the structures of power: an analysis of critical studies on children as consumers’, Critical Studies in Mass Communications, vol. 12, pp. 344–53.
Bandura, A. (1965) ‘Influence of models’ reinforcement contingencies on the acquisition of imitative responses’, Journal of Personality and Social Psychology, vol. 1, pp. 589
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