Human resources (HR) are responsible for enabling their organisation to achieve its overall goals and objectives through the employees and people strategy. In practice this means recruiting the best people, retaining and developing the talent within the organisation and overseeing the whole of an employee’s ‘journey’: recruitment; induction; performance; development; and succession.
HR professionals are also often responsible for ensuring employment law is adhered to through processes such as, management of absence, discipline, grievance, flexible working, and redundancy.
Spotlight On: Human Resources
We invited five HR professionals to talk to you about a career in HR.
- Jess Stanley – HR Business Partner, Experian
- Fiona Vernon – Senior Manager, Diversity, Equity & Inclusion-International Markets, Walgreen Boots Alliance
- Matt Burton – Head of Leadership and Talent, DFS Group
- Saadia Ahmad Khan – Senior Consultant, Executive/Leadership Search, Positive Moves Consulting
- Rochelle Livingston – Learning Consultant, Solvd Together
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Tips and guidance for finding a job
How do I get a job in HR?
Graduate training schemes featuring HR are not plentiful and can be competitive. Not all large organisations recruit HR trainees but prefer to either develop their own staff or recruit experienced hire. However, graduate training schemes can be found on such sites as Prospects and in the Times Top 100 Graduate Employers (pick up a FREE copy from our offices).
Where graduate schemes are not available accessing roles in HR is usually done through entry-level roles such HR assistant or HR administrator or general administration roles. Companies and organisations of all sizes may have this type of entry level role together with apprenticeships for school leavers who have opted to work and study as opposed to full-time higher education.
The Chartered Institute for Personnel and Development (CIPD) is the professional body that sets standards for HR professionals and accredit HR related qualifications. Accessing roles above entry-level usually requires relevant experience as well as the CIPD or equivalent qualification.
How do I get work experience?
Where do I find job vacancies?
Graduate training scheme vacancies can be found on the sites previously cited in the above work experience tab. It is worth visiting other job search hubs too.
Civil Service Fast Stream - includes a HR scheme
List of sources of graduate vacancies
People Management, professional journal of the CIPD, includes HR job listings
Personnel Today - job listings as well as news and advice
Increasingly it may be worth considering applying for a CIPD accredited postgraduate course in HR. A number of graduate training schemes will offer the CIPD qualification which takes two years to complete part-time. This qualification can also be taken part-time alongside a HR type role but candidates will usually have had to demonstrate potential within an entry-level position before an employer is willing to sponsor the qualification.
Other qualifications such as occupational psychology provide a foundation in key aspects of HR and are accepted by some employers as an alternative to a HR qualification. However, a masters qualification in another business discipline will not necessarily enhance the chances of entering this profession.
Recruitment advice for HR
Consider the types of skills that employers will be looking for depending on the particular area of HR you are interested in getting into.
Build your work experience to show how you have demonstrated these particular skills regardless of whether you have worked in a HR setting before.
In general employers in HR will be looking to see candidates with a number of transferable skills:
- interpersonal skills
- team work
Experience gained through student activities is also valued, as is a ‘can do’ type of attitude. International organisations will also be interested in what skills you have gained from a year or semester abroad.
What are the hot topics and future developments in HR?
Hot topics in HR are often dictated by changes in legislation as they will be required to plan for any potential impact on the business and to meet legislative requirements. Recent examples include compliance with General Data Protection Regulation (GDPR).
Changes in technology means that many administrative HR activities are now automated, for example, recruitment systems now manage job applications and learning management systems provide an online training environment. As with many professions, technology has to potential to enable organisations to better connect with their employees and potential employees and manage all aspects of the employee journey in a digital environment. Examples of recent initiatives include digital recognition and reward, digital talent management, gamification, and AI driven HR bots.
The main development facing organisations today is Brexit and the potential this has to impact on existing and potential employees. Employers will look to HR to provide advice on managing their employees through any change, where a business relies on migrant workers or considers relocating for example.
HR Magazine - covers HR issues and latest news
People Management, professional journal of the CIPD
Personnel Today - for the latest news and advice
What industries and sectors do HR professionals work in?
HR professionals are employed across all sectors from manufacturing and retail to financial services and the public sector. The size and nature of the organisation will shape the work content.
For example, if an organisation is heavily unionised there will be agreements in place which mean that the union have to be consulted on matters such as significant changes to the organisation, pay reviews and policy change. Therefore the HR professional may spend time developing and maintaining positive industrial relations.
In a smaller company they may enjoy greater variety in their day to day work, but may be involved in such tasks as payroll. As the HR professional progresses in their career they will become more involved in the strategic planning aspect of their role.
What roles are available?
The role of a HR professional varies throughout organisations often depending on their size. In smaller organisations it’s likely that the role of a HR professional will be more generalised. These types of roles are termed HR generalist and encompasses the following job titles:
- HR assistant
- HR adviser
- HR officer
- HR manager
- HR business partner
In larger organisations it is likely that HR will be divided into the key areas listed below and there will be HR managers or HR business partners who work to ensure all of the key areas of HR are working to meet the needs of the business.
Key areas of HR:
- Recruitment and talent – responsible for the hiring and succession of people or ‘talent’ around the business. Communication skills and relationship building are essential in this role as you have to quickly understand what skills a manager is looking to recruit and then communicate this through relevant recruitment channels. Typical job title: recruitment manager; resourcing manager; talent manager.
- Learning and development – responsible for the learning and development of the workforce through programmes and interventions such as training, eLearning and coaching. Typical job titles: learning and development manager; training manager; E-learning specialist; performance coach.
- Employee relations – responsible for management of the employment relationship between employees and the organisation in line with employment law (managing policies and processes such as discipline, grievance, redundancy, absence and flexible working.) Typical job title: employee relations specialist, employee relations manager.
- Pay and reward – from how employees are paid through to the benefits they receive such as bonus, pensions, healthcare, company vehicles etc. (sometimes this area forms part of finance). Typical job title: reward analyst, reward manager
Also see the definition provided by the CIPD and the Prospects website.
What can I do at Nottingham?