Staff must work from home where possible. This page covers the tools you’ll need to do your job effectively, including accessing University systems online.
This content was last updated on 18 May 2020 at 11:35 (GMT)
Some critical staff remain on campus – find out what you need to do.
On this page
Core University systems
You can access almost everything you have on a University computer on an alternative computer/laptop off campus.
See a full list of University-wide systems and how to access them (Workspace). If the University system you need is not available online, you will need to use either the VPN or remote desktop.
Help and support
You can check the status of all core University systems via the IT status page.
For all other enquiries about systems or remote access, contact the IT Service Desk.
VPN, remote and virtual desktop
Virtual private network (VPN)
The most frequently used University systems are accessible online. If the system you need is not available online and you are undertaking business critical activities, you can use the VPN.
Access has been temporarily granted to all permanent University staff. You will need to set up multi-factor authentication first – see instructions for working off campus.
You can use remote desktop to access files/systems on a computer that is located on campus and switched on. You should set up multi-factor authentication first, then set-up remote desktop on your home laptop/computer.
Windows Virtual Desktop
A temporary Windows Virtual Desktop is available to all staff, associates and students. This allows you to connect to a Windows 10 virtual desktop environment – see instructions for working off campus.
If you need to text, voice call or video chat, you can use the following.
Microsoft Teams – internal contacts only
All staff and students have access to Microsoft Teams via their Office 365 account. It can be used for instant messaging, virtual team meetings and voice calls with other University colleagues.
Calls to external numbers are not currently possible with Teams. Any communication will use your data allowance if you are not connected to Wi-Fi.
Skype for Business – internal and external contacts
To transfer your University phone number with a Skype for Business account, contact the IT Service Desk. This service is only available to staff and postgraduate researchers.
Meetings and travel
Non-essential meetings and travel should be postponed.
For information on social distancing, refer to the latest government guidance.
Ensure that you have read our information security guidance.
If you are working remotely with physical files that contain personal or sensitive data, you should:
- only take what you will need
- carry all such files securely in a suitable bag
- ensure that they are kept away from others at home
Wellbeing resources for staff
Online teaching support
The Learning Technology team is working with the Faculty Digital Learning Directors and other colleagues.
They will offer support and training for staff delivering online training, which can be accessed in different ways.
Faculty Moodle pages
Working on campus
We have worked to ensure that staff who can work from home are now doing so.
The only exceptions to this are staff who are essential for:
- areas of science and research which are critical for tackling the coronavirus or for national security – the government has asked (pdf) for this to continue
- areas of science and research where pausing would affect the care of animals or store of hazardous materials
- services to support students who are currently unable to return home
If you are working on campus, you must observe strict social distancing measures at all times.