Image of a fountain with students walking in the background

Quality Assurance procedures

This page contains basic information about the University's Quality Assurance procedures, as well as directions to more detailed information within the Quality Manual. Its content is primarily aimed at staff but may also be of interest to students across all of the UK, China and Malaysia campuses.

Search this site


What you need to know

The University is fully committed to ensuring, and then maintaining, consistent quality within all of its teaching activities.

A number of procedures are regularly used as a means of assurance, including the:

  • annual monitoring of all courses;
  • use of External Examiners; and
  • regular, all-encompassing reviews known as Educational Enhancement and Assurance Reviews (EEARs).

In addition to the information and links provided below, more detailed information can be found within the University's Quality Manual:

Quality Manual



Every year, each School / Department is asked to review its courses, to check that processes are working well and to identify any improvements that might be needed.

All monitoring includes: reference to External Examiner reports, reviews of changes to all current modules and programmes, and consideration of feedback from students.

For more detailed information, please consult the following:

Programme monitoring and review


External Examiner reports

Each year, all programmes will have a report prepared by a University-appointed external examiner. This forms part of our institutional quality assurance processes.

All examiners will have the opportunity to meet with students at all campuses, either in person or by other means such as Skype. Their reports should then be discussed with students at an appropriate forum and made available on Moodle.

We encourage all schools to make sure their staff and students all have access to the reports for their area.

For more information, please send an email to the External Examiners mailbox  Email

Educational Enhancement and Assurance Reviews

Every academic school and department goes through an Educational Enhancement and Assurance Review (EEAR) every three or four years. This covers all taught programmes (including the taught elements of research degrees) and aims to support the school or department in:

  • reviewing its quality assurance and enhancement activities
  • identifying areas for improvement
  • improving the student experience of teaching and learning.

For more information, please consult the following:

Educational Enhancement and Assurance Review


Related content


If you are a member of University staff and have any problems or queries relating to this page, please email BR-Quality-Manual-Enquiries  Email
This page was last updated on 20 August 2021 at 10:04 (GMT)