School of English

Leigh Harrington

Research Student, Faculty of Arts


Research Summary

Current Status

PhD (full-time) - currently registered

Research Interests

  • (Im)politeness Theories and Applications
  • Workplace and Professional Communication
  • Pragmatics
  • Sociolinguistics
  • Systemic Functional Linguistics

Research Topic

Impoliteness phenomena in professional contexts

Research Supervisors

Primary Funding Source

Economic and Social Research Council

Research Institutes, Centres and/or Research Clusters Memberships

Conference Papers and Presentations

  • "'Helping you to pay us': Rapport Management and Debt Collection in a Call Centre", 4th Linguistic Im/politeness, Aggression and Rudeness Conference, Manchester Metropolitan University (UK), July 2016.
  • "Linguistic Regulation and Gendered Styles: Debt Collection Tasks in Call Centres", Sociolinguistics Summer School 5, University College Dublin (Ireland), July 2014.

School of English

Trent Building
The University of Nottingham
University Park, Nottingham NG7 2RD

telephone: +44 (0) 115 951 5900
fax: +44 (0) 115 951 5924