WEBVTT 00:00.500 --> 00:04.400 My doctor referred me. She was absolutely unbelievable. 00:04.500 --> 00:06.000 She took it very seriously. 00:06.000 --> 00:13.100 At this point I had been to every service and no-one cared. I was really down and didn't know who to turn to. 00:13.200 --> 00:18.100 There I was homeless with the kids and I just thought, ‘someone is going to help me now’. 00:18.400 --> 00:20.300 She came out to see me. 00:20.400 --> 00:22.300 To be honest she gave me all the information. 00:22.400 --> 00:26.200 Lots of leaflets and made me fully aware of all the choices. 00:26.400 --> 00:30.400 She gave me options as well and said, "I don’t have to go ahead with anything". 00:30.500 --> 00:32.400 I was really happy with her to be honest. 00:32.500 --> 00:34.200 She was really helpful. 00:34.300 --> 00:37.500 She listened to me and gave me advice and I am really pleased with her. 00:38.100 --> 00:40.000 The abuse got worse and worse 00:40.100 --> 00:43.800 and I picked up one of the leaflets with the helpline contact number. 00:43.900 --> 00:46.700 At first I was too scared to call, I couldn't do it... 00:46.800 --> 00:50.800 and then one day it all got too much and I thought ‘I have to do something?' 00:50.900 --> 00:54.700 It’s the first in my entire life where I can put myself first, 00:54.800 --> 00:56.800 where I will not accept abuse...” 00:57.000 --> 01:00.300 "You can start again, you can make new experiences... 01:00.500 --> 01:03.300 and you can deal with them cos you’re given the appropriate tools.”