Frequently asked questions - staff
Answers to frequently asked questions from staff about reading lists, resources and support for your teaching.
If your question isn't answered here, please email email@example.com.
This page was last updated on 29 May 2021 at 11:23 (GMT)
Finding and accessing resources
Can I request scans?
My Interlibrary loan (ILL) is due for return soon, how do I renew it?
I am an Emeritus Professor, can I continue to access print and online resources?
Please follow the following processes to request Emeritus Professor access to resources.
For access to print resources, please ask a member of your School or Department, for instance Head of School, to email confirmation of your request and contact details to firstname.lastname@example.org.
After we receive your request, we will be in touch with details of a new user account.
You will be able to use this to request print materials through our new click and collect service as an associate member. This will be provided free of charge.
For access to eresources, please apply for associate access via your department.
How to apply for associate access
What do I do if I have problems accessing library resources off-campus?
Can my students access a resource in an alternative format?
Can I request an article on Interlibrary loan?
We can supply some articles that are available digitally from the British Library and other sources.
Please make your request via NUsearch and we will you know if your request is available.
My teaching will refer to core/essential reading which I think Libraries only currently have in print. Students may have their own copies, but what else should I do?
Your online reading list shows a clear flag for all material online – so do look there first to check
There may be alternatives we already provide access to online that would be acceptable at present (check NUsearch and refine by 'Available online')
There may be Open Access book content that students would find useful (check NUsearch - All Collections and refine by 'Open Access')
We recommend contacting us in the first instance for help with specific essential resources.
I would like to order new online resources to support my teaching. How do I request these?
Please see the question above for information about additional online availability.
For new reading lists, we will continue to review these and for any items not already in stock we will buy a library ebook where available. If an ebook is not available, we may prepare orders for additional copies of printed books ready to place later when we are able to receive deliveries.
For book suggestions, made via NUsearch whilst Libraries are closed we will endeavour to buy a library ebook where available. If this is not available we will cancel the suggestion. If you want us to consider buying a print copy please re-submit when we re-open.
We will continue to check online availability of specific core items when alerted by academic colleagues. Email email@example.com
More information about ebooksEbook FAQs
My students are unable to access a specific ebook. How do I get help?
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Support for my teaching
How can I get support with creating a reading list?
Can I still get scans of book chapters, journal articles and other extracts for my reading list?
Where can my students access online study support?
Libararies have a range of support for students on academic skills, referencing, essay writing, revision strategies and lots more.
Online study pop ups
Our Student Academic Skills team are running online study pop-ups.
Visit the Studying Effectively website for information and resources including:
How do I use Microsoft Teams?
I need help with Moodle
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