Our Annual Library Survey will run from 26 November until 10 December, we'd really like to hear your views about our library spaces, services and support. The link to the survey is here, or if you prefer to complete a paper copy they are available in all libraries for the next two weeks.
It's an important survey because we use your opinions and feedback to tailor our offering in libraries. In previous years we've made changes such as, increasing the number of water coolers available, creating more study spaces, improving our communications around how to access library help.
This year, running in conjunction with the annual survey, we are canvassing library user opinion to decide on a new daily library fine value. We will be looking to introduce the newly decided fine level in April 2019, alongside a simplified approach to how we charge fines:
1. Only charging a fine if a book is returned late and requested by another library user
2. Removing the two types of charge and only having one fine value regardless of the type of book
The maximum will still remain at £10.
Please share with us your opinion on fair library fines by completing two very short surveys:
- To tell us what you think, is a fair fine for you to pay, complete this very short survey here.
- To tell us what you think, would be a fair fine for others to pay, complete this very short survey here.
Posted on Monday 26th November 2018