Quality Manual

Policy on e-assessment

This page contains the University's policy on e-assessment, including an outline of its minimum expectations. Its content is applicable to staff and students across all of the UK, China and Malaysia campuses.

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Please be aware that during academic year 2019/20, the University introduced exceptional regulations in response to the Covid-19 pandemic. This page was previously affected by these arrangements and has been documented accordingly. 

Further details can be found in the "Exceptional regulations applied in response to Covid-19" section below.

1. Overview

Includes: expectations; staff and School requirements; technical failure; student access

1.   The e-assessment policy outlines the minimum requirements that the University expects to be met when delivering summative assessment electronically. The requirements of the policy are in addition to normal University policies, procedures and regulations relating to assessment, which will apply unless otherwise stated.

2.   e-assessment may be used for formative or summative examination purposes. Summative assessment must be conducted by way of the University’s approved e-assessment software (Rogo).

3.   Module conveners should ensure that approval from their School Teaching and Learning Committee (or equivalent) is obtained before e-assessment is used as a tool for summative assessment.

4.   All staff members involved in the e-assessment process must be familiar with the on-line environment and have attended the appropriate University training course prior to gaining access to the system.

5.   Schools must ensure that e-assessment is fit for purpose and does not compromise the assessment methodology and the integrity of what is being assessed. 

6.   Comprehensive University-wide plans should be in place to manage every aspect of the e-assessment procedure ensuring that the process is robust, reliable, fair and efficient and that robust contingency plans are in place to mitigate against technical failure.

7.   Where technical failure occurs within the first 75% of the time over which the examination is scheduled, the examination will be rescheduled. If failure should occur within the last 25% of the time over which the examination is scheduled, the examination will be abandoned and marks gained may, at the discretion of the exam board, be scaled accordingly.

8.   In cases of serious technical failure which affects the whole group exams may be rescheduled or, where appropriate, students offered the examination in paper form.

9.   Students must be given access to, and be familiar with, the examination format, question types and the technology prior to the summative examination.


2. Roles and responsibilities

Includes: roles and responsibilities

2.1   Schools wishing to use e-assessment should ensure that they comply with the appropriate procedures and policies which include the roles and responsibilities of staff, both within and outside of the School, who are involved in the e-assessment process.

2.2   Student Services Development (Academic Processes) will be responsible for ensuring that the practical arrangements for all summative examinations undertaken by way of Rogo - this includes scheduling, room booking and invigilation.

2.3   Schools are responsible for the academic aspect of the e-assessment, whilst Information Service is responsible for the technical infrastructure, which enables assessment to occur including technical support during examinations.


Assessment design and delivery

Includes: integrity of the examination process; External Examiners

3.1   In order to protect the integrity of the examinations process, it will not be possible for students to take summative e-assessment away from designated University examination venues.

3.2   The academic processes surrounding the compilation of e-assessment examinations should be the same as those for other forms of assessment but, in addition:

i)   External Examiners should have experience of the process of e-assessment and be provided with appropriate training to allow for effective interaction with the University’s software

ii)   In order to fulfil their responsibilities, External Examiners should be granted access to the e-assessment software to review examination papers and student scripts in the format in which they are to be delivered

iii)   External Examiners should approve the base design of the e-assessment

3.3   In accordance with standard University procedure all questions should be peer reviewed.

For more information about the role of External Examiners, please consult the following:

Appointment and responsibilities of External Examiners


Scheduling of e-assessment

Includes: responsibilities

4.1   Student Services Development (Academic Processes) will normally be responsible for scheduling all summative e-assessment. If, however, the e-assessment occurs outside the main exam periods, it is the school's responsibility to ensure that any requested time slot avoids timetable conflicts for students.

4.2   It is the responsibility of Schools to adhere to the published timelines for summative examinations. If the published deadlines dates cannot be met it will be the responsibility of the School to support these examinations in-house.


Assessment of students

Includes: responsibility of the School; information provided to students; checking the accuracy of system generated marks

5.1   The School is responsible for ensuring that students are aware of contingency arrangements to cover technical failure on the day of a scheduled e-assessment examination.

5.2   It is the responsibility of the school to approve all marking schemes which may include negative marking or compensation for baseline guess. Details of how these marking schemes are applied must be made clear to the students before the examination.

5.3   Comprehensive programme and/or module information must be provided to students which should include details of all assessment requirements included marking criteria. 

5.4   Students sitting e-assessment for summative purposes must be given an opportunity to familiarise themselves with the software before formal assessment takes place.

5.5   School procedures should include systems for checking accuracy of system generated marks, the accurate recording of these marks within the student record system and protocols for the amendment/removal of problematic questions.



6.1   Invigilation for centrally scheduled examinations will be through normal University procedures.

6.2   Student Services Development (Academic Processes) will be responsible for ensuring that invigilation arrangements are appropriate for the medium of delivery.


After the examination

7.1   Results and feedback for summative assessment should not be released to students until normal school procedures for the receipt, review and validation of marks have been undertaken.

7.2   The views of the External Examiners must be sought for any decisions on post exam question removal and details of any removal should be noted by the school examination board. 

7.3   Schools must ensure that processes are in place to review results from e-assessment as part of the annual monitoring process to facilitate the identification of trends and allow for comparisons across assessment delivery methods.


Exceptional regulations applied in response to Covid-19   Flag of United Kingdom   Flag of China   Flag of Malaysia

Please be aware that the following Exceptional Regulations were developed and applied during academic year 2019/20 in response to the coronavirus pandemic. These records are campus specific and should be read in conjunction with all other content on this page.

The active application of these arrangements then ceased at the beginning of academic year 2020/21. Any outcomes from their application during academic year 2019/20 will, however, continue to be honoured and used in all decisions regarding those affected. 

For more information about the Exceptional Regulations as a whole, please consult the following:

Exceptional Regulations: Covid-19 - 2019/20 - 2020/21

If you have any problems or queries relating to this page, please contact:

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This content was last modified on 08 April 2022

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