Services for Students


Assessments and Blue Castle Publishing

If you are having problems with Blue Castle, please search the below FAQs.


UK campus based students with the following exceptions:

  • Undergraduates in Nursing or Midwifery
  • Pre-sessional English (CELE) students
  • Undergraduate medical students will not have access to the My Progression profile and will be told their progression status by their School Office
  • PGR students will not see the My Progression profile
Your module marks will be available through the Ningbo/Malaysia version of Blue Castle. Your study on overseas campuses will normally appear as credit transfer at a later date on your UK record. Your progression status will be viewable through Blue Castle.
Midwifery and Nursing students should go to the Nursing Intranet through the Portal and Pre-sessional English (CELE) students should go to Moodle.
The majority of students will receive an email when their results have been released. Students who have been advised of an earlier/later release than the main release will not receive an email.

If you haven't received an email:

  1. Check that you are a student who should receive an email.
  2. Check that your mailbox has sufficient space to receive the email.
  3. Check that the email has not ended up in your spam email.

Students will not receive an email when results are published from the August/September assessment period.


My Progression profile in Blue Castle and the email about your progression will include any resit requirements and you should check the examination timetable to find out when you are expected to attend.

Full details of the University’s academic regulations are available online. If you have queries about further assessment please contact your Student Service Centre for further information.

Please see our information on fees. Resit fees can be paid through the Portal in October.

Different fees can apply to some subjects, e.g. Social Work repeat placements, PGCE practical teaching resits and research students.


Whilst we have the majority of our assessments online, we are not in a position to offer the option to take resits in-person overseas.

Information on submission deadlines for assessed work will be displayed via the My Progression tab on the Portal.
Refer to the Extenuating Circumstances Policy and Procedures in the Quality Manual. There are time limits on when you may submit ECs.
Your School should have notified you of any action they have taken as a result of a claim for ECs, but if they have not, you should contact them in the first instance. It might be appropriate to appeal – see the question below.

The Education Advisers in the Students’ Union offer help and advice if you are considering appealing or submitting late claims of extenuating circumstances. Contact details for this service are found online.

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