Services for Students

 

Frequently Asked Questions

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Answer:

To find your personal tutor's details, log into NottinghamHub and click on the Support hexagon.

You will then be able to view the My Tutors section. If you click on your tutor's name, it will open an email with their email address in Outlook.

Answer:
You can access your marks, progression and award details through the Blue Castle system.
Answer:

To view information relating to your Postgraduate Research programme, log into NottinghamHub and click on the Research tile.

This will display details of your supervisors, research topic, duration of your study and milestones.

Answer:

Follow these steps to view your student ID number:

1. Log into NottinghamHub

2. Click on the ‘Profile’ tile

3. You will see your ID number in the top left of the screen

Answer:
Guidance and advice on online registration can be found on the online registration webpage
Answer:

At the start of the academic year, we carry out processes to enrol you on your courses (modules). Once

these have been updated in NottinghamHub, it may take up to two working days before the content

in Moodle is made available to you.

If you are a returning student who has recently taken reassessments, it may take until the end of the first

week of the term for you to see the content in Moodle.

If you cannot see your content after this time, please raise an IT self-service request or phone the IT Service

Desk.

Answer:

At the start of the academic year, we carry out processes to enrol you on your courses (modules).

Once these have been updated in MyNottingham, it may take up to two working days before the content iin Moodle is made available to you.

If you are a returning student, who has recently taken reassessments, it may take until the end of the first week of the term for you to see the content in Moodle.

If you cannot see your content after this time, please raise an IT self-service request or phone the IT Service Desk.

Answer:

You will receive an email or notification when it is time for you choose your optional modules.

Please view the step-by-step video for guidance on how to choose your optional modules in NottinghamHub.

Answer:

NottinghamHub limits permission to view strictly by team, so other teams at the University of Nottingham will not be able to view your personal details if you upload them to the correct folder in NottinghamHub. Do not select ‘Manage Documents’ as this will upload documents to the Student Recruitment team.

 

 

  • Select Help centre

 

  • Select support type: Disability Support and Academic Support

 

  • Select support sub-type: Medical Evidence

 

  • In the Summary section: please name your disability/medical condition/or query.

 

  • In the Details section: you can raise a query, ask a question or tell us what exam arrangements you require.

 

  • Select Attach File(s) then Choose file

 

    • Find your document on your computer/file store/document folder
    • Repeat to attach a second document
    • Or combine your documents into one pdf and upload
    • File size is limited to around 4MB
    • If the file name is too long, it will fail to upload the document
    • All documents must be English

 

  • Select Done

 

  • You will be returned to the main page

 

  • Select Submit

 

Your support request will then be available to view by the Disability Support Services Team only.

 

A Disability Adviser of Specialist Study Support Tutor will review the documents you have shared.  They may be able to confirm your Alternative Exam Adjustments (AEA)s and activate your Support Plan or they may wish to arrange an appointment to discuss it further.  If so, they will be in contact via email.

 

Once your Support Plan is confirmed, you will receive email confirmation and you will also be able to view the arrangements in NottinghamHub.

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Student Services feedback form

Let us know how we're doing. Whether you've had excellent service or something needs improving, we want to hear from you.

Student Services

University Park
Nottingham
NG7 2RD

Please see our need help page for telephone and online contact points