Services for Students


International Welcome Programme

Information for students who are coming to our University is available on our website. If your question isn’t answered there, please search the below FAQs.


Check the government website to confirm what you need to do prior to travel. Please check the list regularly as this is subject to change.


The University work with a local taxi firm, DG Cars, who will be able to bring you from the airport onto campus.

Find out more about booking an airport private transfer



While the University does not put restrictions on the amount of luggage that you can bring onto campus, we urge you to travel as lightly as possible.

Due to restrictions, when you arrive on campus we are not able to help you move your luggage so please ensure that you are able to carry it yourself – this may include taking it upstairs.

Please also remember to check any luggage restrictions in place with your airline. 


We understand that visa application centres in some areas are still closed due to local restrictions.

Please contact the Visa and Immigration team so they can understand your situation and offer you advice.

The University has published clear guidance that all students, staff and visitors to our campuses must adhere to the use of face coverings.
We will be asking all students to sign a COVID-19 Community Pledge, which will commit you to upholding social distancing measures while on campus, ensuring the safety of everyone in our community.

We know that this is going to be a big concern for many of you, particularly if you have to self-isolate for 10 days.

Part of our International Welcome Programme is to make sure that you meet other students through networking and social events as part of our online activities

We also have an International Student Network – if you are new to the UK, you are automatically part of this network. 

Further details can be found on the website


Part of our International Welcome Programme is to make sure that you feel supported as you join the University.

The University also has resources and advice online which we recommend you peruse at your leisure.

The University is working closely with the Students' Union to prepare a range of online social activities for you.
UK health services are quite complicated and often very different to health services in other parts of the world.

Your visa status determines which health services you can access and which services you will have to pay for.

Students on a Student Route Visa (previously called a Tier 4 Visa) will have paid the health surcharge and will have the same access to health services as British citizens. Students on a Short Stay Visa may have to pay for some health services.

For detailed information see the HealthyU Health Services information for International Students.

Displaying 1 to 10 of 15
Previous 1 2 Next



Student Services

University Park

Please see our need help page for telephone and online contact points