Services for Students

View of Trent Building

International arrival planning 

Listen to what our current students say about preparing to travel to the UK


Quarantine information and support



Have I got everything I need during my quarantine?

Access to food: 

  • If you have booked self-catered accommodation, then you need to make your own arrangements for food and toiletries.  This may mean using online supermarket  delivery services.  These can often be booked in advance of your stay.  Alternatively you may wish to purchase a food pack from the university, which will consist of essential items to get you started, at a cost of £55.  You can order a food pack now from our online store. If you have booked into catered accommodation, your food will be delivered to your room.  


  • Please conact your accommodation provider to ensure that bedding will be provided as you usually have to book bedding separately.


  • In some cases, a bank may allow you to open an account before you arrive in the UK – however, most banks will ask you to visit in person to provide proof of your student status and UK address. If you need to self-isolate (quarantine) on arrival into the UK, you will not be able to travel to a bank until you have completed your quarantine period.

  • You can also consider setting up an account online with an app-based bank – payments from some app-based banks are accepted by the University and many retailers in the UK (look out for options accredited by the Financial Conduct Authority and/or the Financial Services Compensation Scheme)




Student Services

University Park

Please see our need help page for telephone and online contact points