The Future Customer
Date
Tuesday 1 February 2022
Location
Online event - the link to join will be sent prior to the event
About this event
The ways that companies interact with customers has changed drastically over the last two decades, but much of the business theory used to train managers today is still rooted in the early 20th century. This session will review some of these changes and highlight the insights that companies will need to develop in order to operate effectively now and in the future.
Speakers
Professor David Falzani - University of Nottingham
David is a business consultant, entrepreneur and professor. He began his career at IBM and then, after attending the prestigious Wharton School, worked in consulting with a variety of clients including BAE Systems, Marks & Spencer and 3i. He has participated as a founder, director or angel investor in over 16 entrepreneurial companies in 4 countries, helping raise over GBP30m in venture capital. He has also been a trainer for innovation and growth programmes such as Growth100 at Nottingham University, the Goldman Sachs 10,000 Small Business programme at Oxford University Said Business School and The Royal Academy of Engineering's Enterprise Hub/Leaders in Innovation Fellowship programmes - supporting over 850 companies.
David was made a Member of the Most Excellent Order of the British Empire (MBE) in the 2017 Queen's Birthday Honours list for services to enterprise and engineering.
Agenda
| Time | Agenda item |
|---|
| 8.10am – 8.15am |
Welcome |
| 8.15am – 9.00am |
Keynote presentations |
| 9.00am – 9.10am |
Question and answer session |
| 9.10am – 9.15am |
Wrap up and close |
Book your place
State Aid
This event is part-funded by the European Regional Development Fund 2014-2020 and is part of Productivity Through Innovation. This event is classed as State Aid to participating businesses, the value of which is up to £100.00, but is delivered completely free of charge to participants.
Privacy and your data
We will add the data you provide on this form to our customer relationship management (CRM) system for the purposes of administrating this event, communicating with you about it and facilitating your company’s relationship with the University. We may also contact you about similar events in the future.
We are required by our funders (the European Regional Development Fund) to report which companies have attended our events as part of Productivity Through Innovation, so your data will also be used to comply with the reporting and monitoring requirements of our funders.
Read our privacy policy for more information on how your data is used and stored. If you have any questions about registering for this event, please email rebecca.drysdale@nottingham.ac.uk.