4.2 Actividad

Actividad 4.2

Patricio, the architect from Chile, is working in Valencia. He has a busy schedule.

1 Read the following e-mail message with his diary, as sent to his secretary. Put the different places listed into the
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1.3 La fête

It's now the evening of 14 July: time to start enjoying yourself! There's a lot on offer, for all tastes and all ages.

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3.1 Listening to and taking notes from a telephone call

In this section you practise obtaining information on the phone. You describe a relocation site as part of the more detailed research into the advantages of possible locations.

In the next activity you listen to a telephone call between Steve Vance who works for the Reloc agency and an employee of the Commission for New Towns (CNT), an agency whose task is to promote the development of a number of new towns and provide information for companies that wish to relocate.

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1.2.1 Stating essential conditions

These structures are used to show conditions that are essential.

Must + infinitive

The location must have good road communications.

Must not + infinitive

It must not be more than two hours by lorry from London.

Have to + infinitive

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Introduction

The current political agenda requires service users' views to be incorporated into the design of health and social care services (Department of Health, 2006). Services are assessed by the quality of the outcomes they provide for users. Frontline managers are responsible for gathering service user views on their needs. Whose views should be taken into account? How do managers gather views? This course helps you consider ways of getting feedback from service users, and shows the inclusive appro
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Introduction

This course takes you on a journey of discovery where you are invited to challenge ideas, both new and old, in relation to mental health. It is made up of a series of three extracts. The first extract, ‘Boundaries of explanation’, sets out the theme of boundaries: boundaries within and between groups; within and between explanatory frameworks; and within and between experiences of mental health and distress. The second extract, ‘Whose risk is it anyway?’, considers a critical account
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5.1 What is disability?

The focus in this section is on how disability can impact on communication and relationships in the context of health and social care. The section is structured around four main activities: there are three readings for which you should set aside at least one-and-a-half hours. Activity 26 asks you to consi
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3.1 ‘Race’, ethnicity and communication

As noted in the Introduction, much of the debate about difference and diversity in health and social care has focused on issues of ‘race’ and ethnicity. It is perhaps the area that first comes to mind when there is discussion about issues of communication and difference in care services, but it is also an area where the arguments are most complex and contentious.

As you saw in Section 1, ‘racial’ or ethnic diversity has often been constructed as a ‘problem’ for health and so
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2.4 The social construction of ‘difference’

Social constructionists take issue with psychological accounts of human behaviour, criticising them for making universal generalisations and for having too great a focus on the individual. By contrast, a social constructionist approach sees behaviour as shaped by social context, and by issues of power and knowledge.

Those arguing from a critical social perspective would criticise essentialist accounts of difference for several reasons. First, they would argue that there is a danger of m
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Planning an evaluation

The evaluation should have clear aims and objectives. It is also helpful to decide where its boundaries should lie – how much or how little is to be evaluated?

Activity 4

0 hours 20 minutes

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2.2 Introducing the Durrants

The Arthur and Lynne case study

We will be focusing on a single case study, about Arthur and Lynne Durrant. This enables us to explore some broad questions about care, carers and caring which might be quite boring and divorced from real life if they were presented in the abstract
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1 Caring: a family affair

Dream parents

Mummy would love me, daddy would too,

We'd go out on picnics or off to the zoo,

We would play in the park and feed the birds,

Listen to their songs and imagine their words.

My life would be full of joy and laughter,

All because they cared, my mother and father,

Never would I feel all cold and alone,

Knowing that I could always go h
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Acknowledgements

The content acknowledged below is Proprietary (see terms and conditions) and is used under licence.

Grateful acknowledgement is made to the following sources for permission to reproduce material in this course:

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7.1 Payments received

Diane Mallett said she didn't get any payment, though she used to get Invalid Care Allowance (ICA) when her mother-in-law was alive. Her brother-in-law, Paul, only got the lower level of Disablility Living Allowance. Diane pointed out that, if he'd been assessed before she intervened, he might have got a higher amount. John Avery said that Mr Asghar got Attendance Allowance. He thought he wouldn't be able to get Invalid Care Allowance, as this would affect his benefits.

Enid Francis' so
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6.3 The role of oxygen in sports performance

The body uses oxygen in a chemical process that produces fuel for the muscles. You might think that the transfer of oxygen from the lungs to the rest of the body is vitally important for all athletes. However, you might be surprised to hear that although this process is important in many sports, it doesn't matter very much at all in quite a few. The reason for this is fairly straightforward: the transfer of oxygen from the lungs to the rest of the body takes time. In events that don't
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5.4 Finding your own arteries and veins

Figure 10
Figure 10 A forearm showing veins – a neck showing carotid arter
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4 Gaynor and Liz comment on Anne's situation

Activity 4

In this final clip, you will Gayor and Liz talk about their views on Anne's situation. Listen to their comments and add any additional points to the notes you began in the previous section.

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Learning outcomes

After studying this course, you should be able to:

  • give examples of assessment by health or social care workers.


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2.1.3 Angela Yih

Figure 2
Angela Yih

Angela Yih was working for Age Concern Scotland,
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References

Airhihenbuwa, C.O. (1995) Health and Culture: Beyond the Western paradigm, London, Sage.
Antonovsky, A. (1984) ‘The sense of coherence as a determinant of health’, in Matarazzo, J.D. (ed.) Behavioural Health, New York, Wiley, pp. 114–29.
Antonovsky, A. (1987) Unravelling the Mystery of Health: How people manage stress and stay well, California, Josse
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