a. The supporter is someone who will listen:

I always ask the people I work with how things are going, and we sit down together with a cuppa while they tell me.

c. The supporter appreciates the wider context of 'caring' and recognises that carers may have a variety of responsibilities:

I always visit late afternoon, because I know Mrs Smith is at work in the mornings.

e. The supporter will be aware of his or her own knowledge and skills:

When I started working with Angela I knew nothing about lung cancer, so I looked it up.