7.2 Glossary - Other Terms

Term Description Other terms used
CEO Chief Executive Officer Vice-Chancellor
CIO Chief Information Officer - The most senior manager who is responsible for the institution's information and communications technology strategy and implementation
Cloud Computing The provision of dynamically scalable and often virtualised resources (e.g. networks, servers, storage, applications, and services) as a service over the Internet. Cloud computing services often provide common business applications online that are accessed from a web browser, while the software and data are stored on the servers.
CTO Chief Technology Officer within ICT function responsible for technology
Director of ICT The most senior ICT manager with responsibility for the Information and Communication Technology function and may undertake CIO functions Director IT, Director of ICT Services
EDUCAUSE EDUCAUSE A non-profit association based in the United States whose mission is to advance higher education by promoting the intelligent use of information technology. There are currently more than 17,000 active members.
e-Framework The e-Framework for Education and Research is a joint initiative by JISC, Australia's Department of Education, Science and Training (DEST), and other international partners. Its primary goal is to facilitate technical interoperability within and across education and research through improved strategic planning and implementation processes, via a service orientated technical framework.
Governing Body Governing body of the institution

Senate, Council

ICT Strategy Group Institutional committee responsible for formulating and approving the ICT strategy Information Strategy, Steering Group
ICT Strategy Savvy A measure of an individual's disposition to contribute in maturing an institution's strategic ICT IT Savvy
IT Governance A useful definition is by Wim Van Grembergen30, 'IT Governance is the organisation capacity exercised by the board, executive management, and IT management to control the formulation and implementation of IT strategy and in this way ensure the fusion of business and IT.' ICT governance
JANET - Joint Academic NETwork Joint Academic NETwork The network dedicated to the needs of education and research in the UK. It connects the UK's education and research organisations to each other, as well as to the rest of the world through links to the global Internet. JANET(UK) manages the operation and development of JANET on behalf of JISC for the UK Further and Higher Education Funding Councils.
JISC - Joint Information Systems Committee Joint Information Systems Committee. JISC is an independent advisory body that works with further and higher education by providing strategic guidance, advice and opportunities to use ICT to support learning, teaching, research and administration.
LFHE - Leadership Foundation for Higher Education A company established by UUK and GuildHE providing a dedicated service of support and advice on leadership, governance and management for all the UK's universities and Higher Education colleges.
Shared Services Institutions cooperating in the development and delivery of services, sharing skills and knowledge, possibly with commercial participation. Such services include student records, finance, library management etc.
SaaS - Software as a Service A software distribution model in which applications are hosted by a vendor or service provider and are made available to customers, on demand, over a network, typically the Internet. The supplier manages the process in a secure central location. No software is installed on the premises of the purchaser.
SMT Senior Management Team - The most senior management group within the institution Vice-Chancellor's Senior Management Team
soa - Service-oriented approach

The service-oriented approach is a software design method. It identifies functions common to a number of different applications and separates them out as reusable service modules that can talk to each other. The service-oriented approach results in a Service Oriented Architecture (SOA) or Enterprise Service Architecture (ESA).

SOA - Service Oriented Architecture Provides a set of principles of governing concepts used during phases of systems development and integration. Such architecture will package functionality as interoperable services that a number of different organisations may integrate or use.
Strategic ICT - Strategic Information and Communications Technology Strategic ICT is Information and Communications Technology services that are delivered across a University as part of a defined ICT Strategy that is aligned and integrated with the Institutional Strategy. A mature ICT strategy allows an institution to be more agile in meeting strategic demands within appropriate timeframes.
Type 42 manager The Dearing Report made a recommendation that defined type 42 managers as HE managers 'who combine a deep understanding of Communications and Information Technology with senior management experience.'