6.3.4 Senior Professional IT/IS staff

  Answer the questions for the 'domain' that your scope of strategic involvement covers. E.g. Institution or department and enter below
Strongly Disagree Disagree Neutral/Don't know Agree Strongly Agree Evidence
  Opportunities to contribute to strategic ICT            See section 6.1 within the toolkit knowledge base for help regarding this sections.
1 My role includes the management of implementation or on-going delivery of ICT services            
2 My role includes the support and briefing of senior management in ICT issues            
3 My role includes  contributing to the formulation of the institution's ICT strategy            
4 My role includes the support of departments, schools or units through an understanding of their needs, the identification of improvements and innovative new solutions that increase service efficiency and effectiveness as well as institutional agility            
  Awareness of strategic ICT            
5 I understand why and how the institution seeks to align and integrate its institutional and ICT strategies            
6 I can articulate the ICT governance arrangements            
7 I can articulate the strategy & targets for business process improvement, standardisation and integration            
8 I have broad experience in preparing business cases that include well considered institutional and ICT strategy with justified investment             
  Commitment to integrating ICT with institutional strategy            
9 I collaborate with other institutions and HE groups to attain an informed level of knowledge to deploy in developing new or improved services            
10 I consult and collaborate across the institution to develop an understanding of and create awareness of the ways in which improvements and new services achieve benefits            
11  I contribute within business discussions with authoritative knowledge and facilitate an open and receptive approach to others contributions whilst ensuring the relevant 'business' rather than technical language is used.             
12 I lead or support relevant business briefings on the implications and opportunities for ICT within the institution and industry            
13 I participate and articulate the implications and opportunities for ICT within business strategy discussions            
14 I support the development and use of comprehensive ICT governance for the institution            
15 I participate in the formulation of ICT strategy within the confines of ICT governance arrangements            
16 I  have clear and documented responsibilities and accountabilities when formulating or implementing specific ICT strategy streams            
17 I can articulate the respective roles and responsibilities of  institutional business and ICT management in managing existing systems and implementing new services to achieve improved business benefits              
18 I encourage user and ICT staff commitment to strategic ICT through their involvement, assigned responsibilities and training            
  Assess your personal effectiveness against those qualities that support the development of institutionally aligned strategic ICT:            
19 An accomplished IS or IT professional who adds value in understanding and improving the institution's business solutions and services            
20 An accomplished IS or IT professional who adds value in understanding and improving the institution's technical ICT solutions            
21 An accomplished IS or IT professional who adds value in understanding and managing institutional programmes that may include business case formulation, procurement, change, implementation and internal and external service delivery management            
22 Agile and adaptive in taking on and managing new ideas, technologies and methodologies within the business and ICT            
23 Creative and able to 'think outside the box' whilst ensuring outcomes and solutions are strategic and provide quality services            
24 Strong management ability, able to incorporate policy with operational demands and balance difficult resourcing priorities within the institution             
25 Strong communication skills with the ability to lead, contribute or facilitate at all levels within the institution and ultimately obtain commitment and buy-in             
26 Strong ability to form alliances and build relationships, internally and external to the institution            
27 Strong ability to work collaboratively and effectively with staff and management across the institution            
28 Logical thinker who is flexible, receptive to other people's views and can make difficult decisions in the best interests of the institution             
29 Aware of the role of all the following organisations,   in supporting improved strategic alignment of ICT:
JISC, LFHE and JISC EA Practice Group
30 Aware of the role of all the following in supporting improved strategic alignment of ICT:
ICT governance, Shared Services, Software as a Service, Service-Oriented Architecture and Enterprise Architecture 
31 I use computing facilities extensively for personal activities such as social networking and on-line services            
32 I use computing facilities extensively in my working environment for services such as communications, professional networking and information management            
33 I am an advanced user of computing facilities, methods  and tools as an integral part of my role and responsibilities            
  Communicating & engaging in strategic ICT             
34 I positively promote the value of ICT, our services and our successful collaborations across the institution.            
35 I support on-going communications and collaboration between ICT and the wider institution to enable the formulation of strategic ICT             
36 I am aware of the need to communicate with departments, schools and units in their respective business language and deploy techniques in support of this.             
37 My collaborative approach empowers management to actively contribute to strategic ICT            
38 I believe institutional management and users acknowledge the value of and feel empowered by the use of ICT             
39 Institutional management engage positively with ICT Services as part of  their business and process improvement programmes            
  User empowerment from ICT            
40 I have confidence in the reliability and quality of ICT            
41 The quality and portfolio of services provided by ICT Services meet institutional requirements within defined constraints            
42 I monitor and take appropriate action as a result of the management and users confidence in, and performance of, ICT            
  Impact and improvement            
43 I obtain compliance with ICT governance that includes strong ICT principles. Examples of such principles may be relating to enterprise systems and exceptions, application portfolios and information ownership and management            
44 I propose business process improvement as a stage in establishing clear and improved business requirements prior to the sourcing of services or systems            
45 I see delivery of innovation as part of strategic ICT            
46 I use post-implementation reviews and disseminate  lessons learnt amongst relevant parties in order to improve future performance            
  Identify any personal actions that may enhance your opportunities to contribute to strategic ICT            
47 Identify any desired personal development requirements            
48 Identify any personal untapped competencies or opportunities to contribute to improving strategic ICT