6.4.6 User Empowerment

What can we understand from your profile of user empowerment?

Your score reflects whether how you feel about ICT and how you manage others' attitudes to ICT.

Again positive attitudes will better support the activities and commitments necessary for ICT strategy alignment.

Now consider these key questions and points:

  • Are you personally empowered by ICT. If not you should consider the issues and how your confidence and belief in ICT, as one of the key assets of an institution, can be raised
  • Similarly, consider how you monitor your ICT services and ensure users are empowered by ICT

What would you change and how is it justified?