Ending an interaction (good example)
Poor Example | Good Example
Click on the following scene to illustrate how this interaction could have been more effectively managed through good communication.
- The nurse gave a rationale as to why she had to leave and was realistic about when she might be able to return.
- The nurse demonstrated to the child or young person that their conversation was important by making her aware that she would return to continue their conversation, and should she not be able to, someone else would.
- Being honest and letting the child or young person know that she was not sure was far better than saying nothing or being overly vague. Here the nurse gives a simple overview of CAMHS and the associated assessment and provides a leaflet outlining what will happen.