Disabling Barriers/Inhibitors and Empowering Cultural Communication
Department One Scene 1 Mary and Eunice
Eunice is asking Mary about her past medical history. Mary answers in broken English very slowly.
Eunice: Do you suffer from any other conditions like heart problems or lung problems?
Mary: I have high blood pressure!
2). Select both bubbles to hear what Mary and Eunice are thinking?
3). Click the circle to access the inhibitor to the communication question?
Select which definition you think is the inhibitor to communication
Stereotyping is attributing certain beliefs and behaviours about a group to an individual without giving adequate attention to individual difference. E.g. All Asian people are hard working and all Chinese people are good at maths.
Now reflect on how Eunice could manage this situation in the future?
When you are ready click to view
Best practice solution:
Cultural competence is an evolving process. Eunice could be open minded and openhearted. Eunice needs to continue to communicate with Mary in a warm non-judgemental fashion so she can overcome the stereotypical response from Mary.