Disabling Barriers/Inhibitors and Empowering Cultural Communication
Department Three Scene 3 Mary and Eunice
Mary is relaxed and chatting and looking for a conversation. Eunice's body language demonstrates frustration and impatience with Mary.
Eunice: What event may have brought on this pain?
Mary: Oh, well now... an event! I haven't been to an event in a long time. I haven't been to any parties or weddings recently.
2). Select both bubbles to hear what Mary and Eunice are thinking?
3). Click the circle to access the inhibitor to the communication question?
Select which definition you think is the inhibitor to communication
Cultural blindness is the tendency to ignore all differences among cultures, to act as if these differences do not exist and as a result to treat all people the same, when in truth each person is an Individual with unique needs.
Now reflect on how Eunice could manage this situation in the future?
When you are ready click to view
Best practice solution:
When misunderstanding arises acknowledge the problem and take responsibility for your own error. Eunice needs to understand that words have different meanings in other countries. Eunice needs to take the time and patience to communicate in a manner that the person understands. In this instance she could say. "Oh sorry, Mary you may not have understood me what I wanted to know was did any activity you were doing bring on this pain?"