Responding to challenging behaviour

In a previous resource in this series, we’ve considered the importance of behaviour, communication and body language in how healthcare professionals respond to behaviour that is challenging, according to the NICE guidelines *

* 2005 updated 2015

Knowing what you know now, how would you rate the way in which you and other healthcare professionals responded to this incident?


Comment on the reasons for the rating you've given. What went well and what could have been done differently?


By pressing the Delete button below you can remove your stored responses.


By pressing the Reset Data button below you can restart this activity. Importantly all stored responses will be deleted.

Reset Data