We are closely monitoring the ongoing coronavirus situation and following advice from the UK government and NHS. Check these pages for our latest information and updates.
This page was last updated on 23 February 2021 at 18:32 (GMT)
Safety measures, restrictions and daily case statistics
Testing and isolating
Specific guidance and support
Visitors, partners and businesses
Access further advice
UK government and NHS information
If you can’t find what you’re looking for, please visit our frequently asked questions section before contacting us. We are experiencing a high volume of enquires so it may take longer than usual to answer your query.
If you need further assistance, call our Covid-19 support centre on 0115 748 7700. The helpline is open 10am-8pm Monday-Friday and 12-4pm Saturday-Sunday. Live chat is also available on the website during these hours. Outside of this, our security team is available in case of emergencies on 0115 951 8888.
If you need medical help or advice, please contact NHS 111.