Digital Experience Insights survey – what we learned from your responses

Friday, 29 July 2022
Earlier this year we asked you to complete our Digital Experience Insights survey. Your feedback has helped us to build a picture of the university’s digital landscape in 2022 - what we're getting right and what we need to improve.

Your feedback from the Digital Experience Insights survey has enabled us to see how the University of Nottingham’s digital landscape has evolved over the last three years and can be categorised into four themes: You and your technology, Technology at your organisation, Technology in your role and Developing your digital skills.

The headlines and key findings – what’s going well and what could be improved – can be found below.

You and your technology

  • There was a significant increase in the number of students who reported receiving offers of support in using assistive technologies

Technology at your organisation

  • 82% of respondents rated the quality of the online learning environment as ‘good’ or better, compared with 77% for the Russell Group average and 78% for the sector average

Technology in your role

  • 83% of respondents agreed that online learning materials were accessible to them, compared to the Russell Group and sector averages of 78% and 77% respectively
  • 52% of respondents said that flexibility was the most positive aspect of online learning – an 11% increase on 2021 – citing improved comprehension due to being able to re-watch materials, as well as the option to schedule part-time work around their studies

Developing your digital skills

  • 69% of respondents thought that the support the university provides for online learning was ‘good’ or better – a 12% increase from 2021 and better than the national average of 65% for the Russell Group and 66% for the rest of the sector

While the findings were largely positive, there is certainly room for improvement – such as accessibility of resources and increased support for using assistive technologies and developing digital skills.

The findings have been passed on to your faculties and relevant departments to consider any changes they might want to make based on these findings – you will be updated on any changes in due course.

Thank you to everyone who took the time to complete the survey. Your feedback really does make a difference to life at the University of Nottingham.

Student Communications Officer

Communications and Marketing
University Park Campus
Nottingham, NG7 2RD

telephone:+44 (0)115 82 32353