External Relations

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Katy Smart

Operations Manager, Faculty of Registrars


Expertise Summary

I plan, manage and deliver all areas of operations within the University's External Relations department. I support the efficient running of the department through optimal performance and value for money and manage the following key functions:

  • Management of operations
  • Head of administrative function
  • Customer service standards
  • Financial and budgetary oversight
  • Human Resources
  • Health and Safety
  • Staff communications and engagement
  • Information management